About British High Commission Ottawa


140 Sussex Drive
Ottawa Ontario K1N 5A2
Canada

Telephone:
+1 613 237 1530/+44 20 7008 5000

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-ottawa

When calling one of our offices in Canada you may hear a message stating that our offices are closed. However, we remain available 24/7. If you are in need of urgent assistance, please stay on the line and select the option for ‘calling about an emergency involving a British national’ to speak to an officer.

About us

Visit our profile page for more about the work we do.

Opening hours

Due to security considerations, public access is by appointment only.

Telephone: 9am to 4pm Monday to Friday (excluding public holidays)

Emergency consular assistance following the death, hospitalisation, arrest, or other serious incident involving a British national is available 24 hours by calling +1 613 237 1530

Visa enquiries

   Service not offered at this location

Check if you need a visa or send an enquiry to UK Visas and Immigration.

Passports

   Service not offered at this location

Find out how to apply for a British passport or send an enquiry to His Majesty’s Passport Office.

Services available by appointment in Ottawa

Make an appointment on-line for the following services, or contact us by telephone for further help.

Disabled access

Our offices are fully equipped with facilities for disabled visitors. If you need special assistance, please contact us before you arrange an appointment.

Press enquiries

Our press team answers media enquiries about the work of the UK government and the British High Commission in Ottawa. We can’t help with passport or visa enquiries.

Media enquiries

Tom Walsh
140 Sussex Drive
Ottawa Ontario K1N 5A2
Canada

Email tom.walsh@fcdo.gov.uk

Office +1 613 868 9296

Department for International Trade (DIT)

Department for International Trade helps UK-based companies succeed in the global economy. We also help overseas companies bring their high-quality investment to the UK’s dynamic economy, acknowledged as Europe’s best place from which to succeed in global business.

Public holidays in 2023

On the following public holidays, our office will be closed for normal business. Emergency consular assistance for British nationals is available by telephone.

Date Holiday
Monday, 2 January In lieu of New Year’s Day
Monday, 20 February Family Day
Friday, 7 April Good Friday
Monday, 10 April Easter Monday
Monday, 22 May Victoria Day
Friday, 30 June In lieu of Canada Day
Monday, 7 August Civic Holiday
Monday, 4 September Labour Day
Friday, 29 September In lieu of National Day for Truth and Reconciliation
Monday, 9 October Thanksgiving Day
Monday, 13 November In lieu of Remembrance Day
Monday, 25 December Christmas Day
Tuesday, 26 December Boxing Day
Wednesday, 27 December Christmas Privilege Day