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Data, Freedom of Information releases and corporate reports
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Our Chief Technology Officer Kean Jones reflects on how we’re working towards smooth and seamless technology for our customers.
Our biennial satisfaction survey for MAHs, Manufacturers, and Wholesale Dealers launches on 29 January 2024.
Comply with good manufacturing practice (GMP) and good distribution practice (GDP), and prepare for an inspection.
MOD Services held its second face-to-face Lived Experience event in March at the Royal Hospital Chelsea, London – this follows our first event in the autumn.
One of the Planning Inspectorate’s key priorities is delivering ‘excellent customer service’. We are committed to putting customers at the heart of everything we do, understanding customer needs and improving the customer’s experience when dealing with us.
InFocus brings together news and views from across the Government Property Agency
Documents that we may need to see about you and your company as part of our customer due diligence 'Know your Customer' process.
Find out more about Natural England's customer service.
An executive summary of the quantitative findings from the Insolvency Service’s annual customer service survey.
Data which tracks levels of satisfaction with service provided by communication providers (Broadband, Landline, Mobile and Pay TV)
Research on what customers think is a good service from HM Revenue and Customs.
Data on UK Visas and Immigration customer service operations.
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