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This publication lists the Independent Case Examiner service standards and shows how it has performed.
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2022 to 2023.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2022 to 31 March 2023
The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support.
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2021 to 2022.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2021 to 31 March 2022
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2020 to 2021.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2020 to 31 March 2021
The Independent Case Examiner reviews complaints about certain government organisations that deal with benefits, work and financial support. ICE works with the Department for Work and Pensions .
A report on reviews of complaints about the Social Security Agency and Child Maintenance Service in Northern Ireland for 2019 to 2020.
The Independent Case Examiner's annual report on complaints about the Department for Work and Pensions from 1 April 2019 to 31 March 2020.
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