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Information about what to do if your guest will temporarily be absent from the UK.
Information about what to do if you need to end your hosting arrangements for any reason.
How guests can find rematches, and the how councils can support them. Includes how sponsors can continue to host.
Information for voluntary and community sector organisations (VCS) looking to responsibly make matches between sponsors and guests as part of the Homes for Ukraine scheme.
What to do if your guest will be temporarily absent from your accommodation.
What councils need to do when a guest moves from one council's area to another council's area.
Information about how to make your guests feel more comfortable in their new home, set expectations about how to live together and communicate with your guests.
How councils should approach rematching, both for guests who have completed a sponsorship term, and for those seeking a rematch before their agreed term ends.
Information about next steps when you have sponsored a guest for 6 months.
Making the first (interim) payments to guests.
What councils need to do when a guest moves between devolved administrations.
Information about how to become a Homes for Ukraine sponsor, including checks the council will make, and eligibility criteria.
How and when welfare checks must be made to assess if a sponsor is an appropriate host. Includes note taking and follow up visits.
Sets out the council’s responsibilities for when guests are asked to leave their accommodation due to unreasonable behaviour.
What your options are if you want to continue to live with your host, or if you need to move on to a new host.
Information about the approved organisations that can help you find a guest or a host.
How councils can support guests to find work and claim benefits.
Guides for guests about applying to the scheme, finding work, accessing benefits, education and health for children and adults.
When you need to attend a citizenship ceremony - how to book, how much it costs, what happens during the ceremony.
Making thank you payments to sponsors, including across different councils. Also checking if guests are paying rent to sponsors, and what to do if they are.
Don’t include personal or financial information like your National Insurance number or credit card details.
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