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If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
All marketing and advertising must be: an accurate description of the…
Advertising to consumers The Consumer Protection from Unfair Trading…
There are 2 advertising codes of practice that describe how businesses…
You must describe your product accurately. This means if you make a claim…
You must check if customers want to be contacted by fax, phone, post or…
Externally commissioned survey research exploring customer preferences for method of engaging with HMRC and for using digital channels.
Steps to help grow your business - finding finance, mentors, increasing sales and developing products and services
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Our Chief Technology Officer Kean Jones reflects on how we’re working towards smooth and seamless technology for our customers.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Find out the information you must give to customers on food products and how to give it.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Research to understand customer preferences and attitudes towards contact channels when using digital services.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Find out how UK Export Finance works with banks and brokers to make exports happen.
How to find export opportunities and overseas customers for your business on great.gov.uk: get help selling online overseas, get help from a trade specialist.
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Find out your VAT obligations if you use an online marketplace to sell goods in the UK.
Research to test customer response to the Annual Tax Summary web content and exploring likely customer behaviour after visiting the web page.
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