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Departments, agencies and public bodies
News stories, speeches, letters and notices
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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How to use chatbots and webchat tools to improve your users’ experience of your service.
How the Ministry of Justice (MoJ) explored and compared users’ experience of website content to using a chatbot.
The Driver and Vehicle Licensing Agency (DVLA) added a chatbot on its webchat channel to provide millions of customers with more efficient self service.
The response to an FOI response on the use of chatbots by the CNC to communicate with the public.
A keynote speech delivered by Marcus Bokkerink, Chair of the Competition and Markets Authority, to the AI Fringe Hub.
The response to an FOI request on the IT budget over the last three calendar years and the use of chatbots within the CNC.
The Tackling Loneliness Network is a cross-sector group of organisations. This report outlines actions its members and government are taking to tackle loneliness.
The Artificial Intelligence community is for anyone with an interest in using artificial intelligence in government.
A speech by Deputy Prime Minister, Oliver Dowden at Imperial College.
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