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Consultations and strategy
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What to do during the beta phase, launching your service in private and public beta and deciding to move on to live.
Identify the skills your team needs, procure them through a third party supplier, contractor, temporary worker or interim; includes the Digital Marketplace.
Building or buying services that government users find easy to use.
This community is for buyers of digital data and technology services in central government and the wider public sector, particularly those using the Digital Marketplace.
How to choose the right tools to measure your service: features, cost, security, support.
Running a successful alpha phase, building and testing prototypes, and deciding whether to move on to beta.
Helping government teams create and run great digital services that meet the Service Standard.
Using the WCAG 2.2 design principles and guidelines to build accessible services.
Understand user needs: plan research, prepare for sessions, share and analyse findings.
Agile is the approach to project management that is used to build and run government digital services.
How to test your service to make sure it's accessible to disabled users.
The Service Standard helps teams to create and run great public services.
What happens at a service assessment and what to do when you get your results.
Connect with practitioners across government to share best practice, discuss challenges and support each other.
Which services need an assessment and how to adapt the Service Standard to different types of service.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
Create a mobile experience that meets user needs without relying on native or hybrid apps.
What to do in discovery, how long it takes, how you know it's finished and deciding when to move on.
Managing a service team: roles, recruiting the people you need, working with contractors, training.
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