Dashboard Requests to Land Registry for official copies of records

This dashboard shows information about how the Requests to Land Registry for official copies of records service is currently performing.

Transactions per year

9.86m

Apr 2015 to Mar 2016

+2.82% Jan to Dec 2015

Total cost

£31.2m

Apr 2015 to Mar 2016

+2.82% Jan to Dec 2015

Cost per transaction

£3.16

Apr 2015 to Mar 2016

0% Jan to Dec 2015

Official copy digital take-up

Official copies are supplied as pdf documents if requested using digital services. Members of the public are unable to request official copies digitally.

Date Click to sort Digital Click to sort Paper Click to sort
1 to 29 February 2016 92,063,200% 846,800%
1 to 31 March 2016 88,260,300% 731,600%
1 to 30 April 2016 88,759,600% 762,200%
1 to 31 May 2016 85,193,100% 724,500%
1 to 30 June 2016 88,075,000% 754,800%
1 to 31 July 2016 81,365,100% 642,900%
1 to 31 August 2016 84,549,300% 731,900%
1 to 30 September 2016 89,150,100% 764,200%
1 to 31 October 2016 86,870,400% 663,500%
1 to 30 November 2016 92,976,400% 706,300%
1 to 31 December 2016 64,541,700% 564,300%
1 to 31 January 2017 88,371,600% 685,600%

User satisfaction

User satisfaction relates to Land Registry business e-services. Overall satisfaction score includes all ratings weighted from 100% for 'extremely satisfied' to 0% for 'poor'

Jan to Mar 201682.7%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 April 2013 79.8% 7 7 54 149 161
1 July 2013 78.8% 6 8 65 151 158
1 October 2013 80.7% 3 5 62 150 170
1 January 2014 78.6% 3 10 63 160 148
1 April 2014 79.4% 2 14 53 167 156
1 July 2014 77.7% 5 13 63 159 146
1 October 2014 76.2% 8 19 64 143 144
1 January 2015 82.8% 2 11 28 95 143
1 April 2015 80.5% 2 5 46 112 126
1 July 2015 81.2% 3 12 35 99 139
1 October 2015 81.6% 3 12 33 101 143
1 January 2016 82.7% 3 11 36 84 157
1 April 2016
1 July 2016
1 October 2016
1 January 2017

Service availability

30 days

Page load time

27 May 20170.46s

Uptime

27 May 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
28 April 2017 457ms 100%
29 April 2017 436ms 100%
30 April 2017 424ms 100%
1 May 2017 426ms 100%
2 May 2017 503ms 100%
3 May 2017 627ms 100%
4 May 2017 603ms 100%
5 May 2017 560ms 100%
6 May 2017 559ms 100%
7 May 2017 553ms 100%
8 May 2017 602ms 100%
9 May 2017 606ms 100%
10 May 2017 591ms 100%
11 May 2017 604ms 100%
12 May 2017 597ms 100%
13 May 2017 600ms 100%
14 May 2017 600ms 100%
15 May 2017 612ms 100%
16 May 2017 609ms 100%
17 May 2017 600ms 100%
18 May 2017 588ms 100%
19 May 2017 576ms 100%
20 May 2017 549ms 100%
21 May 2017 546ms 100%
22 May 2017 540ms 100%
23 May 2017 546ms 100%
24 May 2017 459ms 100%
25 May 2017 373ms 100%
26 May 2017 436ms 100%
27 May 2017 463ms 100%

24 hours

Page load time

9:00pm, 28 May 20170.58s

Uptime

9:00pm, 28 May 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
10:00pm 544ms 100%
11:00pm 516ms 100%
12:00am 488ms 100%
1:00am 577ms 100%
2:00am 480ms 100%
3:00am 466ms 100%
4:00am 478ms 100%
5:00am 491ms 100%
6:00am 577ms 100%
7:00am 459ms 100%
8:00am 527ms 100%
9:00am 499ms 100%
10:00am 471ms 100%
11:00am 549ms 100%
12:00pm 452ms 100%
1:00pm 525ms 100%
2:00pm 508ms 100%
3:00pm 474ms 100%
4:00pm 560ms 100%
5:00pm 437ms 100%
6:00pm 518ms 100%
7:00pm 492ms 100%
8:00pm 487ms 100%
9:00pm 582ms 100%

Data for requests for official copies of a register entry or title plan.

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