Dashboard Requests to Land Registry for official copies of records

This dashboard shows information about how the Requests to Land Registry for official copies of records service is currently performing.

Transactions per year

9.59m

Jan to Dec 2015

+2.73% Oct 2014 to Sep 2015

Total cost

no data

Jan to Dec 2015

£29.5m Oct 2014 to Sep 2015

Cost per transaction

no data

Jan to Dec 2015

£3.16 Oct 2014 to Sep 2015

Official copy digital take-up

Official copies are supplied as pdf documents if requested using digital services. Members of the public are unable to request official copies digitally.

Date Click to sort Digital Click to sort Paper Click to sort
1 to 29 February 2016 92,063,200% 846,800%
1 to 31 March 2016 88,260,300% 731,600%
1 to 30 April 2016 88,759,600% 762,200%
1 to 31 May 2016 85,193,100% 724,500%
1 to 30 June 2016 88,075,000% 754,800%
1 to 31 July 2016 81,365,100% 642,900%
1 to 31 August 2016 84,549,300% 731,900%
1 to 30 September 2016 89,150,100% 764,200%
1 to 31 October 2016 86,870,400% 663,500%
1 to 30 November 2016 92,976,400% 706,300%
1 to 31 December 2016 64,541,700% 564,300%
1 to 31 January 2017 88,371,600% 685,600%

User satisfaction

User satisfaction relates to Land Registry business e-services. Overall satisfaction score includes all ratings weighted from 100% for 'extremely satisfied' to 0% for 'poor'

Jan to Mar 201682.7%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 April 2013 79.8% 7 7 54 149 161
1 July 2013 78.8% 6 8 65 151 158
1 October 2013 80.7% 3 5 62 150 170
1 January 2014 78.6% 3 10 63 160 148
1 April 2014 79.4% 2 14 53 167 156
1 July 2014 77.7% 5 13 63 159 146
1 October 2014 76.2% 8 19 64 143 144
1 January 2015 82.8% 2 11 28 95 143
1 April 2015 80.5% 2 5 46 112 126
1 July 2015 81.2% 3 12 35 99 139
1 October 2015 81.6% 3 12 33 101 143
1 January 2016 82.7% 3 11 36 84 157
1 April 2016
1 July 2016
1 October 2016

Service availability

30 days

Page load time

25 Feb 20170.45s

Uptime

25 Feb 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
27 January 2017 476ms 100%
28 January 2017 472ms 100%
29 January 2017 437ms 100%
30 January 2017 429ms 100%
31 January 2017 456ms 100%
1 February 2017 489ms 100%
2 February 2017 469ms 100%
3 February 2017 493ms 100%
4 February 2017 511ms 100%
5 February 2017
6 February 2017
7 February 2017 459ms 98.6%
8 February 2017 455ms 100%
9 February 2017 558ms 100%
10 February 2017 530ms 100%
11 February 2017 464ms 100%
12 February 2017 475ms 100%
13 February 2017 475ms 100%
14 February 2017 469ms 100%
15 February 2017 483ms 100%
16 February 2017 482ms 100%
17 February 2017 411ms 100%
18 February 2017 403ms 100%
19 February 2017 402ms 100%
20 February 2017 400ms 100%
21 February 2017 404ms 100%
22 February 2017 429ms 100%
23 February 2017 423ms 100%
24 February 2017 447ms 100%
25 February 2017 454ms 100%

24 hours

Page load time

11:00pm, 25 Feb 20170.45s

Uptime

11:00pm, 25 Feb 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
12:00am 416ms 100%
1:00am 447ms 100%
2:00am 440ms 100%
3:00am 446ms 100%
4:00am 469ms 100%
5:00am 415ms 100%
6:00am 448ms 100%
7:00am 459ms 100%
8:00am 461ms 100%
9:00am 473ms 100%
10:00am 475ms 100%
11:00am 442ms 100%
12:00pm 452ms 100%
1:00pm 451ms 100%
2:00pm 479ms 100%
3:00pm 423ms 100%
4:00pm 434ms 100%
5:00pm 459ms 100%
6:00pm 452ms 100%
7:00pm 543ms 100%
8:00pm 469ms 100%
9:00pm 446ms 100%
10:00pm 454ms 100%
11:00pm 454ms 100%

Data for requests for official copies of a register entry or title plan.

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