Dashboard Land Registry: updates to the register

This dashboard shows information about how the Land Registry: updates to the register service is currently performing.

Transactions per year

4.33m

Jan to Dec 2016

−0.46% Oct 2015 to Sep 2016

Total cost

£113m

Jan to Dec 2016

−0.46% Oct 2015 to Sep 2016

Cost per transaction

£26.03

Jan to Dec 2016

0% Oct 2015 to Sep 2016

Updates to the register

Total volume of requests to update the register

July 2017375k

Date Click to sort Total applications Click to sort
1 to 30 April 2017 306,469
1 to 31 May 2017 355,951
1 to 30 June 2017 377,088
1 to 31 July 2017 374,839
1 to 31 August 2017
1 to 30 September 2017
Date Click to sort Total applications Click to sort
1 to 30 April 2017 306,469
1 to 31 May 2017 355,951
1 to 30 June 2017 377,088
1 to 31 July 2017 374,839
1 to 31 August 2017
1 to 30 September 2017

Digital takeup

Totals of digital and paper applications to update the register

Date Click to sort Digital Click to sort Paper Click to sort
1 to 28 February 2017 299,701 29,822
1 to 31 March 2017 346,455 40,234
1 to 30 April 2017 277,574 28,895
1 to 31 May 2017 322,562 33,389
1 to 30 June 2017 325,805 51,283
1 to 31 July 2017 338,608 36,231
Date Click to sort Digital Click to sort Paper Click to sort
1 to 31 August 2016 338,444 36,843
1 to 30 September 2016 325,506 46,638
1 to 31 October 2016 317,716 39,267
1 to 30 November 2016 334,799 37,299
1 to 31 December 2016 299,452 38,466
1 to 31 January 2017 333,740 44,776
1 to 28 February 2017 299,701 29,822
1 to 31 March 2017 346,455 40,234
1 to 30 April 2017 277,574 28,895
1 to 31 May 2017 322,562 33,389
1 to 30 June 2017 325,805 51,283
1 to 31 July 2017 338,608 36,231

User satisfaction

User satisfaction relates to Land Registry business e-services. Overall satisfaction score includes all ratings weighted from 100% for 'extremely satisfied' to 0% for 'poor'

Jan to Mar 201781.4%

Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 April 2016 79.8% 3 8 42 98 119
1 July 2016 79.5% 5 6 41 119 121
1 October 2016 82.7% 2 7 30 105 137
1 January 2017 81.4% 2 10 44 91 145
1 April 2017
1 July 2017
Date Click to sort User satisfaction Click to sort Very dissatisfied Click to sort Dissatisfied Click to sort Neither satisfied or dissatisfied Click to sort Satisfied Click to sort Very satisfied Click to sort
1 April 2013 79.8% 7 7 54 149 161
1 July 2013 78.8% 6 8 65 151 158
1 October 2013 80.7% 3 5 62 150 170
1 January 2014 78.6% 3 10 63 160 148
1 April 2014 79.4% 2 14 53 167 156
1 July 2014 77.7% 5 13 63 159 146
1 October 2014 76.2% 8 19 64 143 144
1 January 2015 82.8% 2 11 28 95 143
1 April 2015 80.5% 2 5 46 112 126
1 July 2015 81.2% 3 12 35 99 139
1 October 2015 81.6% 3 12 33 101 143
1 January 2016 82.7% 3 11 36 84 157
1 April 2016 79.8% 3 8 42 98 119
1 July 2016 79.5% 5 6 41 119 121
1 October 2016 82.7% 2 7 30 105 137
1 January 2017 81.4% 2 10 44 91 145
1 April 2017
1 July 2017

Service availability

30 days

Page load time

15 Oct 20170.50s

Date Click to sort Page load time Click to sort Uptime Click to sort
10 October 2017 547ms 100%
11 October 2017 567ms 100%
12 October 2017 545ms 100%
13 October 2017 491ms 100%
14 October 2017 483ms 100%
15 October 2017 497ms 100%

Uptime

15 Oct 2017100%

Date Click to sort Page load time Click to sort Uptime Click to sort
10 October 2017 547ms 100%
11 October 2017 567ms 100%
12 October 2017 545ms 100%
13 October 2017 491ms 100%
14 October 2017 483ms 100%
15 October 2017 497ms 100%
Date Click to sort Page load time Click to sort Uptime Click to sort
16 September 2017 530ms 100%
17 September 2017 467ms 100%
18 September 2017 435ms 100%
19 September 2017 445ms 100%
20 September 2017 515ms 100%
21 September 2017 716ms 100%
22 September 2017 630ms 100%
23 September 2017 624ms 100%
24 September 2017 621ms 100%
25 September 2017 613ms 100%
26 September 2017 541ms 100%
27 September 2017 527ms 100%
28 September 2017 507ms 100%
29 September 2017 502ms 100%
30 September 2017 486ms 100%
1 October 2017 470ms 100%
2 October 2017 462ms 100%
3 October 2017 395ms 100%
4 October 2017 459ms 100%
5 October 2017 509ms 100%
6 October 2017 498ms 100%
7 October 2017 520ms 100%
8 October 2017 549ms 100%
9 October 2017 559ms 100%
10 October 2017 547ms 100%
11 October 2017 567ms 100%
12 October 2017 545ms 100%
13 October 2017 491ms 100%
14 October 2017 483ms 100%
15 October 2017 497ms 100%

24 hours

Page load time

10:00pm, 16 Oct 20170.51s

Time Click to sort Page load time Click to sort Uptime Click to sort
5:00pm 528ms 100%
6:00pm 557ms 100%
7:00pm 436ms 100%
8:00pm 441ms 100%
9:00pm 593ms 100%
10:00pm 510ms 100%

Uptime

10:00pm, 16 Oct 2017100%

Time Click to sort Page load time Click to sort Uptime Click to sort
5:00pm 528ms 100%
6:00pm 557ms 100%
7:00pm 436ms 100%
8:00pm 441ms 100%
9:00pm 593ms 100%
10:00pm 510ms 100%
Time Click to sort Page load time Click to sort Uptime Click to sort
11:00pm 442ms 100%
12:00am 477ms 100%
1:00am 486ms 100%
2:00am 464ms 100%
3:00am 552ms 100%
4:00am 435ms 100%
5:00am 465ms 100%
6:00am 435ms 100%
7:00am 528ms 100%
8:00am 539ms 100%
9:00am 445ms 100%
10:00am 434ms 100%
11:00am 520ms 100%
12:00pm 501ms 100%
1:00pm 545ms 100%
2:00pm 446ms 100%
3:00pm 459ms 100%
4:00pm 493ms 100%
5:00pm 528ms 100%
6:00pm 557ms 100%
7:00pm 436ms 100%
8:00pm 441ms 100%
9:00pm 593ms 100%
10:00pm 510ms 100%

Data for requests to update the register (eg for change of ownership) by conveyancers acting on behalf of clients, or by the public.

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