Highest performing services
Cost per transaction
How much do government services cost the taxpayer per user?
|Service name Click to sort||Cost per transaction|
|Registrations to be a Dealer in Controlled Oils||£0.02|
|Applications for recognition and gift aid||£0.04|
|Stamp Duty Reserve Tax||£0.06|
How satisfied are the people who use government services?
|Service name Click to sort||User satisfaction|
|Registered traveller service||92.4%|
|Carer's Allowance: new claims||91.5%|
|Registrations of a birth abroad||91.1%|
|Driving licence views||89.9%|
How many people manage to use government services successfully?
|Service name Click to sort||Completion rate|
|Document legalisation: payments for drop-off service||86.1%|
|Patent renewals (F12)||83.3%|
|Carer's Allowance: new claims||74.4%|
|Bookings for prison visits||74.1%|
|Registered traveller service||70.5%|
How many people use government digital services?
|Service name Click to sort||Digital take-up|
|Academic Technology Approval Scheme (ATAS) applications||100.0%|
|e-Bug teacher surveys-returned||100.0%|
|Well Operations Notification System (WONS): consents and notifications||100.0%|
|Universal Jobmatch: vacancies placed by employers||100.0%|
|Universal Jobmatch: accounts created by jobseekers||100.0%|
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