Performance

Performance data for government services

Highest performing services

Cost per transaction

How much do government services cost the taxpayer per user?

The 5 top performing services, by Cost per transaction
Service name Click to sort Cost per transaction
E-petition signatures £0.01
Registrations to be a Dealer in Controlled Oils £0.02
Applications for recognition and gift aid £0.04
Pension schemes £0.05
Stamp Duty Reserve Tax £0.06

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User satisfaction

How satisfied are the people who use government services?

The 5 top performing services, by User satisfaction
Service name Click to sort User satisfaction
Certificate to get married abroad: payments 100.0%
Voter registration 95.2%
Patent renewals (F12) 92.6%
Registered traveller service 90.2%
Bookings for prison visits 88.4%

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