Highest performing services
Cost per transaction
How much do government services cost the taxpayer per user?
|Service name Click to sort||Cost per transaction|
|Registrations to be a Dealer in Controlled Oils||£0.02|
|Applications for recognition and gift aid||£0.04|
|Stamp Duty Reserve Tax||£0.06|
How satisfied are the people who use government services?
|Service name Click to sort||User satisfaction|
|Patent renewals (F12)||94.0%|
|Register a death abroad: payments||91.7%|
|Waste carrier registration||91.2%|
How many people manage to use government services successfully?
|Service name Click to sort||Completion rate|
|Document legalisation: payments for drop-off service||85.5%|
|Patent renewals (F12)||84.6%|
|Register a death abroad: payments||72.7%|
|Bookings for prison visits||71.3%|
How many people use government digital services?
|Service name Click to sort||Digital take-up|
|Patents: requests to correct a name or address||1,310.8%|
|Patents: statements of inventorship||236.4%|
|UK Register of Learning Providers: new providers verified||100.0%|
|Applications for European patent||100.0%|
|Universal Jobmatch: accounts created by jobseekers||100.0%|
An overview of all transaction-based services the government provides.
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