Performance

Find performance data of government services

Performance GOV.UK is changing. If you are a user of this data, please get in touch.


Dashboard counts

803 service dashboards

See how well services are doing

49 web traffic dashboards

See how many people are using services

19 other dashboards

See other stats about government services

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Measuring how services are performing

Cost per transaction

The average cost to government of each transaction.

User satisfaction

Satisfaction is calculated by asking people to rate a service.

Completion rate

The percentage of people who successfully complete a government service.

Digital take-up

The percentage of people using government services online compared to other methods (eg phone or post).

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