Incorrect Information on the Register: Registration Team Action
Regulation 27(4)(a) requires MLR businesses to notify us of any changes to their registration details within 30 days of the change occurring, or within 30 days of the date the business became aware of the change.
Notification will be in the form of a letter from the MLR business.
Compliance visits and Interventions can also establish a failure to notify changes. In such cases, you will receive a report from the Officer informing you of this fact and giving any details that they established. You must ensure you have confirmation of the details from the business before updating DTR and issuing a new certificate.
In many cases failure to notify changes to registration details will be the result of error or neglect.
See Penalties guidance MLR1 for guidance on when a warning letter or penalty should be issued for failure to notify us of registration detail changes.