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HMRC internal manual

Customs Authorisation and Approval

Pre-authorisation or approval controls and checklists for officers: Generic Validation Tests for Applications: Refusal of the application

Once the authorising officer has completed the validation tests outlined in sections CAA09040 -

CAA09070 and has identified that the application does not meet the required standards for acceptance, then the application should be formally refused. 

The decision on formal refusal must following the process laid out in CAA02030 and CAA11040 and comply with the legal timescales specified in the Code.  Details of the refusal of the application should be recorded using the template below.


Refusal of application (form and supporting information)  
Complete a refusal letter, stating the reasons for refusal and using the template letter in section CAA11040      
  Summarise reasons for refusal here Date Refusal letter issued Vetting Officers name