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HMRC internal manual

Customs Authorisation and Approval

Criteria and Conditions of Authorisation or Approval: Security and Safety criteria for AEOS

The security and safety criteria detailed in this section must be fulfilled by all AEOS applicants.


Where elements of the security and safety criteria must be fulfilled in order to be authorised for a particular type of application this is specified in section CAA07050 to CAA07330.  Where security and safety aspects do not apply to a particular type of authorisation or approval this is detailed at the end of the Generic Criteria matrix.


Security and Safety of the supply chain and goods held within procedures  
AEO Criteria as specified in the legislation UK Explanation of the criteria
Appropriate security and safety standards, which shall be considered as fulfilled where the applicant demonstrates that he or she maintains appropriate measures to ensure the security and safety of the international supply chain including in the areas of physical integrity and access controls, logistical processes and handling of specific types of goods, personnel and identification of his or her business partners. Have robust access security and inventory controls to prohibit the removal of goods from the premises prior to customs release being granted
Buildings to be used in connection with the operations to be covered by the AEO authorisation are constructed of materials which resist unlawful entry and provide protection against unlawful intrusion; Demonstrate clear procedures for the control of access to designated premises
Appropriate access control measures are in place to prevent unauthorised access to offices, shipping areas, loading docks, cargo areas and to other relevant places; Have agreed areas for the safe storage of goods ‘held’ by customs or items identified as P&R/ subject to admissibility controls
Measures for the handling of goods include protection against the introduction, exchange or loss of any material and tampering with cargo units; Have robust procedures in place to prevent unauthorised access to, tampering with or removal of goods held within the procedures
The applicant has taken measures allowing a clear identification of his business partners and contributing to the security of the international supply chain through implementation of appropriate contractual arrangements or other appropriate measures in accordance with the applicant’s business model; Contractual or agreements in place with Business Partners
Where applicable, the applicant has appropriate security requirements in place for any external service providers employed;     
The applicant ensures that its staff concerned actively participate in security awareness programmes;  
The applicant has appointed a contact person competent for safety and security related questions.  


The criteria referred to above should be assessed using the AEO Safety and Security handbook.