Working level for business analysts course description

Three-day GDS Academy course on the role of a business analyst within a digital team, for experienced business analysts.

Course summary

This GDS Academy course focuses on the business analyst role within a digital service. It does not aim to cover all business analysis techniques (there is an assumed level of knowledge here).

Course aims and objectives

The learning objective is to help business analysts understand their role on digital projects by exploring the role and by showing and using some of the techniques that are typically being used.

By the end of the course you will be able to:

  • describe the role of the business analyst on a digital team
  • explain how the business analyst works with other members of a multidisciplinary team and what the business analyst brings to the team
  • develop user stories and acceptance criteria


  • The role of the business analyst
  • Talks from a user researcher, delivery manager, technical architect, developer, QA, experienced business analyst, product owner
  • User stories, story mapping, story splitting
  • How a business analyst impacts each phase
  • The Three Amigos process
  • Acceptance criteria
  • Behaviour driven development and continuous integration


This course is appropriate for existing business analysts who are about to start work on, or have recently joined, digital teams. A minimum of 6 months business analysis experience is required.

The course is focused on business analysts’ understanding their role on digital projects and it does not cover traditional business analysis methods or techniques.


The course takes 3 working days. It usually runs from 9am to 5:30pm.


The course costs £390 (not including VAT) for each person.

Training locations and dates

The next courses will take place in 2019.

New course dates

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Request a place

To book a place on this course:

Email with:

  • your name
  • your organisation
  • the course name
  • the date and location you would like to attend
  • your training code (if your organisation has given you one)

We will email you to confirm your booking, once we process your request.

GDS Academy training locations

Find out how to get to our training locations in Leeds, London, Manchester and Newcastle.

Published 16 September 2016
Last updated 20 April 2018 + show all updates
  1. We have added the course cost, and the need to have a training agreement with the GDS Academy and permission from your line manager to attend.
  2. First published.