Guidance

Connect to GovWifi using an iPhone or iPad

Follow these instructions to connect your Apple iOS device to GovWifi.

Instructions

Once you have a GovWifi username and password, follow the steps below.

Step 1 - Go to wifi settings and select GovWifi.

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Step 2 - Enter the GovWifi username and password you received by email or text message.

Your password is case sensitive. It’s 3 words without spaces. The first letter of each word is capitalised.

Step 3 - You’ll be asked to confirm that the network presents the correct certificate. This protects you against fake networks which may harm your privacy.

The correct certificate is shown below. It’s called wifi.service.gov.uk and is issued by GeoTrust DV SSL SHA256 CA.

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Step 4 - Select More Details and scroll down.

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Step 5 - Check that the SHA-1 Fingerprint matches 76 29 76 AA 3D CE A8 5C D8 3D 72 0A B8 10 32 93 74 A5 15 5A.

Step 6 - Select < Certificate in the top left to go back to the previous screen.

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Step 7 - Select Trust in the top right to connect to GovWifi.

You should now be connected to GovWifi.

Support

If your device shows the message ‘Not trusted’, it means your phone doesn’t recognise this wifi network yet. Check that the certificate is called wifi.service.gov.uk and that it is issued by GeoTrust DV SSL SHA256 CA

If it is, select Trust so your phone recognises the wifi network.

Published 24 January 2017