British High Commissioner to Zambia
The British High Commission in Zambia is responsible for developing and maintaining relations between the UK and Zambia.
Notice: The Consular Section of the British High Commission will be holding a workshop in Livingstone on Monday 5th December 2016 from 14:30 to 16:30 hours at The River Club, Livingstone. Our aim is to provide information on our services, our social media and to clarify what we can and cannot do for British nationals. We cordially invite all British nationals to attend.
The Consular Section of the British High Commission in Lusaka regrets to inform the public that we will be closed to the public on Monday 5th and Tuesday 6th December. Only consular emergencies and collection of passports will be attended to. In the event of a genuine emergency please call (0211) 423200 and follow the prompts for consular emergencies (press 2 then 1). Information about renewal of passports is available on our website www.gov.uk/overseas-passports. Normal services will resume on Wednesday 7th December. Any inconvenience caused is deeply regretted
Services for British nationals
If you’re in Zambia and you urgently need consular assistance (eg if you’ve been attacked, arrested or there has been a death), call +260 211 423 200. If you’re in the UK and concerned about a British national in Zambia, contact us on 020 7008 1500.
Get or renew a passport
The British High Commission can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you are due to travel in the next 24 hours, contact us as soon as possible.
- are over 16 years old and
- are a British citizen and
- have previously owned a British passport
- over 16 years old but have not owned a British passport before or
- not a British citizen or
- applying for a child under 16 years old
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British High Commission Lusaka.
For information and advice on travelling to Zambia, see travel advice for Zambia.
Get a visa
The British High Commission can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Marriage and civil partnerships
We cannot issue certificates of no impediment, affirmations or affidavits of marital status. For information on getting married in Zambia, see getting married abroad.
Register a birth or death
If the death occurred in Zambia and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Zambia. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings. Read our guidance on the list of lawyers.
Notarial and documentary services
For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Zambia.
We offer a limited range of documentary services, including preparing a document in English and legalising a document. See the list of documentary services we provide.
British High Commission Lusaka provides legalisation services.
Read our notarial and documentary services page for more information on legalisation.
Ask the UK government to get a UK document legalised (certified as genuine).
Local service providers
Use our lists of local suppliers and services if you need help in Zambia. Please note that inclusion in these lists does not constitute official endorsement by the British high commission or the UK government.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad
For more information on the services we can provide, see Support for British nationals abroad: A guide.
For general information on living in or planning to live in Zambia, see living in Zambia
What the high commission cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- help you enter a country, for example, if you don’t have a visa or your passport is not valid
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in Zambia