British Ambassador to Cuba
We work with the Cuban government on a wide range of areas that include increasing bilateral trade and reducing the threat of organised crime.
We support improvements on human rights, recognising positive developments and raising concerns when we have them. We also provide consular support to British nationals.
We also encourage low-carbon economic growth and progress towards a global deal on climate change by 2015.
Services for British nationals
If you’re in our area of coverage and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call +537 214 2200. If you’re in the UK and concerned about a British national in our area of coverage, call 020 7008 1500.
Get or renew a passport
The British Embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
You can apply for an emergency travel document (ETD) if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.
If you’re due to travel in the next 24 hours, contact us as soon as possible. Otherwise, make an appointment at our Embassy in Havana. Call us before making an appointment if you’ve never applied for a British passport before or if you’re applying for a child under the age of 16.
Travel advice: for information and advice on travelling to Cuba, see travel advice for Cuba.
Get a visa
The British Embassy can’t help with visa enquiries.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Marriage and civil partnerships
We don’t issue certificates of no impediment, affirmations or affidavits of marital status. We also don’t perform marriages or civil partnerships for British nationals. For further information on getting married in Cuba, see getting married abroad.
Register a birth or death
If the death occurred in Cuba and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Read our guidance on coping with death abroad.
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Cuba. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
See the full list of notarial and documentary services we provide.
The British Embassy in Havana does not provide legalisation services. Read our notarial and documentary services page for more information on legalisation.
Ask the UK government to get a UK document legalised (certified as genuine).
Local service provider lists
We provide lists of:
Please note that inclusion in these lists does not constitute official endorsement by the British Embassy or the UK government.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad
For more information on the services we can provide, see Support for British nationals abroad: A guide.
General information on living in Cuba.
What the embassy cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- help you enter a country, for example, if you don’t have a visa or your passport is not valid
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in Cuba.
For information on staying safe and avoiding problems when living or travelling abroad, including details of entry requirements and local laws and customs, see our travel advice for Cuba and other countries in the region.
Other locations in the region
British Embassy Press Office
Calle 34 no. 702 esq 7ma
Telephone: +53 7214 2200
Facsimile: +53 7214 2218 (temporarily unavailable)
Facsimile: Visa Section +53 7214 2268 (temporarily unavailable)
Our press team answers media enquiries about the work of the UK government and the British Embassy in Havana.