British Consulate General Madrid

Torre Espacio
Paseo de la Castellana 259D


We are experiencing technical issues with our telephone line. If you cannot reach us on our usual number, please call +34 952352300 or +44 1908 516666.

Opening hours

Opening hours British Consulate General: Monday to Friday from 8:30 am to 1.30pm.

Consular phone lines are open from 8am to 4pm.

2017 public holidays

Our offices will be closed for the following public holidays in 2017:

Date   Public holiday
Friday 2 January New Year’s Day
Friday 6 January Epiphany
Monday 13 February Staff training (emergency assistance still available)
Monday 20 March San José
Thursday 13 April Maundy Thursday
Friday 14 April Good Friday
Monday 17 Monday Easter Monday
Monday 1 May Fiesta del Trabajo
Tuesday 2 May Fiesta de la Comunidad de Madrid
Thursday 12 October Fiesta Nacional de España
Wednesday 1 November Día de Todos los Santos
Wednesday 6 December Constitution Day
Friday 8 December Día Inmaculada Concepción
Monday 25 December Chrstmas Day
Tuesday 26 December Boxing Day


You can find a map of our office location on our Google Map page.

Disabled access

Our offices are fully equipped with facilities for disabled visitors including lifts and ramps for wheelchairs. If you need special assistance, please contact us before your visit.

Security regulations

The British Consulate General Madrid security regulations, in line with all British diplomatic missions world-wide, do not permit visitors to enter the consulate with mobile telephones, laptops, PDAs or any other similar electrical devices. We prefer that you arrive without them. If this is not possible we will retain them at the entrance during your visit. Visitors are required to pass through a number of security checks where such items will be detected.

Visitors will not be permitted to bring luggage (suitcases or large bags) into the building. There is a left luggage place known as “Consigna” at Charmartin train station. It is open Monday to Sunday from 07:00h to 23:00h.

Weapons (including pepper sprays), or any object that our security staff consider could be used as a weapon (scissors, screwdrivers, small blades), are also forbidden. These will not be retained by our staff. Should you arrive with such an object you will not be granted access but will be asked to return without it.

These regulations are intended to help us ensure the security for our staff and visitors. Your co-operation is appreciated.


Unfortunately there is no public parking in Torre Espacio itself. The nearest public car park is La Paz car park, which is next to the Hospital La Paz and directly opposite Torre Espacio.

La Paz car park can be accessed via Calle del Arzobispo Morcillo, next to the Hospital de la Paz on the north side of Torre Espacio. The car park offers:

  • 24 hour service
  • emergency battery for starting vehicles
  • wheelchair hire service
  • discount vouchers for business premises and available advertising spots

If La Paz car park is full, there is a large public car park at Plaza Castilla (about 15 minutes walk from our offices). To get to the consulate-general from Plaza Castilla, take the metro to Begoña - see instructions below on how to arrive by metro.


For those who prefer to travel by bus to Torre Espacio you can find detailed information on Madrid’s municipal transport website where you can plan your personalised route.


The nearest metro stop is metro Begoña (linea 10). When arriving at the station Begoña take the exit sign posted La Paz or you will have a much longer walk to the Torre Espacio. Route maps and service information can be found on the MetroMadrid website.