About British Consulate General Cancun
Torre EuropeaOffice 202 Blvd. Kukulcan KM 12.5 Cancun Hotel Zone
77500 Cancun
Mexico
24-hour helpline number
52 (55) 1670 3200 / +44 20 7008 5000
Phone +52 (55) 1670 3200 (option 4) for help with an emergency involving a British person.
Use our contact form for consular enquiries: www.gov.uk/contact-consulate-cancun
Para notificaciones consulares de autoridades Mexicanas: consular.mx@fcdo.gov.uk
For enquiries that are not about consular issues, email: ukinmexico@fcdo.gov.uk
Para preguntas que no están relacionadas con temas consulares, escriba a: ukinmexico@fcdo.gov.uk
If you have an urgent need for a notarial service, please contact us.
Opening hours
Open to the public from 8:00am –1:00 pm
Public holidays in 2024
On the following public holidays, our office will be closed for normal business. Emergency consular assistance for British nationals is available by telephone.
| Date | Holiday |
|---|---|
| Monday 1 January | New Year’s Day (Mex/UK) |
| Monday 5 February | Constitution Day (Mex) |
| Monday 18 March | In lieu of Juarez’ Birthday (Mex) |
| Thursday 28 March | Maundy Thursday (Mex) |
| Friday 29 March | Good Friday (Mex/UK) |
| Monday 1 April | Easter Monday (UK) |
| Wednesday 1 May | Labour Day (Mex) |
| Monday 26 August | Late August Bank Holiday (UK) |
| Monday 16 September | Independence Day (Mex) |
| Tuesday 1 October | Transmission of Federal Executive Power (Mex) |
| Monday 4 November | In lieu of All Souls Day (Mex) |
| Monday 18 November | In lieu of Mexican Revolution Day (Mex) |
| Wednesday 25 December | Christmas Day (Mex/UK) |
| Thursday 26 December | Boxing Day (UK) |
| Friday 27 December | Christmas Privilege Holiday (UK) |