Transparency data

Customer

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General Information Availability Information Further Information
ID Category Sub-Category Title / Full Data Name Description of Data Method of Data Collection Method of Data Storage Published Disclosive Disposal Date of Review Mandate Data Publisher Licence Resources Date Released Update Frequency Charging Geographical Coverage Geographical Granularity Geographic Bounding Box Temporal Extent Begin Temporal Extent End Secondary Owner
The title of the data item Description of the data item Source of the data item, how the data is collected Location of the data item, how the data is stored Whether the data item is already published and available in the public domain For unpublished items, whether it contains information that can be disclosed (No) subject to undertaking the appropriate impact assessments For unpublished items, when it will be destroyed (or if selected for permanent preservation). For unpublished items, when the item will next be reviewed for disposal, updating or publication. The enabling legislation that mandates the collection or creation of this data item Location of published data e.g. LR or data.gov or both The licence under which the information can be re-used. The details of each available file or API When the data item was initially released How frequently the item is updated A URL to the charging policy for the data item. Charging can be for access or re-use The spatial extent described by the item The most specific level of geographic granularity offered in the item Another organisation credited with or associated with the item
CUST-001 Customer Contact Details Customer Contact Details A list of all HM Land Registry customers with contact details including name, address, telephone numbers, email addresses and a record of customer communications. Input by HM Land Registry staff Off-premise Oracle RightNow Operational CRM system No Yes Held under departmental schedules April 2017 Not mandated Not published Not licenced Not available Not released Not available Not available Not geographic data Not geographic data Not geographic data 2007 Current
CUST-003 Customer Preference Customer Preference Details of individuals and organisations who have registered with preference services to remove them from mailing lists and cold calls. Consists of 3 separate lists, the Mail Preference Service, Telephone Preference Service and Corporate Telephone Preference Service lists. Purchased from preference services Off-premise Oracle RightNow Operational CRM system No Yes Held under departmental schedules April 2017 Not mandated Not published Not licenced Not available Not released Not available Not available Not geographic data Not geographic data Not geographic data Current
CUST-018 Customer Contact Details Customer Consolidated Record A view of a customers statutory and Add Value transactions Created from datafeeds On-premise Oracle Microstrategy Analytical CRM system No Yes Held under departmental schedules April 2017 Not mandated Not published Not licenced Not available Not released Not available Not available Not geographic data Not geographic data Not geographic data 2007 Current
CUST-004 Customer CCD Governance Commercial and Customer Directorate Governance Commercial and Customer Directorate Governance Data including assurance data, risk registers, budgets, management accounting, commercial revenue, sales data and audit outcomes. Corporate Governance On-premise Mapped network drive No Yes Held under departmental schedules April 2017 Not mandated Not published Not licenced Not available Not released Not available Not available Not geographic data Not geographic data Not geographic data Current
CUST-005 Information Press Releases Current Press Releases Press releases Informing the public and press about HM Land Registry events and activities and monthly data releases. HM Land Registry authored publication Off-premise Public cloud GOV.UK Amazon Web Services S3 Yes Published Published April 2017 Not mandated https://www.gov.uk/government/announcements?keywords=&announcement_filter_option=press-releases&topics%5B%5D=all&departments%5B%5D=land-registry&world_locations%5B%5D=all&from_date=&to_date= Crown Copyright website information 2003 As required Free Not geographic data Not geographic data Not geographic data 31 January 2011 Current gov.uk
CUST-006 Information Press Releases Archived Press Releases Archived press releases Informing the public and press about HM Land Registry events and activities and monthly data releases. HM Land Registry authored publication Off-premise Public cloud GOV.UK Amazon Web Services S3 Yes Published Published April 2017 Not mandated http://webarchive.nationalarchives.gov.uk/20111030175426/http://landregistry.gov.uk/about-us/press-listing Crown Copyright website information 2003 As required Free Not geographic data Not geographic data Not geographic data 1 November 1999 Current data.gov.uk Ntaional Archives
CUST-007 Customer Service Catalogue Service Catalogue Services provided by HM Land Registry. Administrative data Off-premise Public Cloud SharePoint Microsoft No Yes Held under departmental schedules April 2017 Not mandated Not published Not licenced SharePoint Not released Not available Not available Not geographic data Not geographic data Not geographic data Current
CUST-008 Customer Customer Contracts Add Value Services Customer Contracts Customer contracts entered into with HM Land Registry for Add Value services. Contract details On-premise Mapped network drive No Yes Retained for 3 years after expiration of contract April 2017 Not mandated Not published Not licenced Not available Not released Not available Not available Not geographic data Not geographic data Not geographic data September 2010 Current
CUST-009 Customer Portal Agreements Portal Agreements The regulatory agreements entered into with HM Land Registry which define the terms upon which access to the different groups of HM Land Registry's electronic services via the Portal channel is granted. Agreement details Off-premise Public cloud GOV.UK Amazon Web Services S3 Yes Published At least 6 years after expiry April 2017 Not mandated https://www.gov.uk/government/publications/conditions-of-use-hm-land-registry-business-e-services Crown Copyright Not available Not released Not available Free Not geographic data Not geographic data Not geographic data September 2008 Current
CUST-010 Customer Application Forms Application Forms Downloadable copies of HM Land Registry application forms. Forms prescribed by the Land Registration Rules 2003 Off-premise Public cloud GOV.UK Amazon Web Services S3 Yes Published Published April 2017 Land Registration Rules 2003 https://www.gov.uk/government/collections/hm-land-registry-forms Crown copyright pdf & word files 2003 As required Free Not geographic data Not geographic data Not geographic data Current