Import Control System: service availability and issues
Check the availability and any issues affecting the Import Control System (ICS) online service.
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Details
Latest updates on the availability and any issues affecting the ICS online service.
You can also find out about service availability and any issues affecting the Import Control System 2 (ICS2).
Last updated 9 August 2023 + show all updates
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Service availability message for Import Control System Northern Ireland (ICS NI) added.
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Planned downtime message from 5pm to 8pm on Thursday 27 July 2023 has been added.
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Planned downtime for Sunday 2 July 2023 9am to 9:30pm has been cancelled.
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Planned downtime from 9am on Sunday 2 July 2023 to 9:30pm on Sunday 2 July 2023 has been added.
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Planned downtime for 4 May 2023 has been cancelled.
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Planned downtime for the Import Control System — Third Party Validation Service, ICS TPVS (test system) has been added from 5pm to 9pm on Thursday 4 May 2023.
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A link to 'Import Control System 2: service availability and issues' has been added.
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Planned downtime from 5pm on Friday 18 November 2022 to 6pm Saturday 19 November 2022 has been added.
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Planned downtime from 8:30am to 5pm on Monday 23 May 2022 has been added.
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Planned downtime from 12:01am to 2:01am on Tuesday 23 November 2021 has been added.
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Planned downtime from 9:30pm to 11:30pm Saturday 27 November 2021 has been added.
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Planned downtime from Wednesday 11 August 11:59pm to 1:30am Thursday 12 August 2021 has been added.
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The service will no longer be unavailable from Thursday 8 to Friday 9 July.
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Planned downtime from 11:59pm on Thursday 8 July 2021 to 1:30am Friday 9 July 2021 has been added.
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Planned downtime for Thursday 31 December 2020 from 11:59am to 11pm has been added.
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This service will be unavailable from 5pm to 9.30pm on Thursday 24 September.
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Planned downtime for Sunday 1 December 2019 6pm to 8pm has been added.
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The planned downtime for Thursday 31 October 2019 has been cancelled.
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This service will be unavailable from 5pm to 11pm on Thursday 31 October.
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There will be some disruptions to the Import Control System service on Sunday 1 September. Information about this issue has been added.
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Planned downtime for Friday 12 April 2019 from 5pm to 11pm has been removed.
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You will be unable to use this service from 5pm to 11pm on Friday 12 April 2019. Information about this issue has been added.
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Planned downtime for Saturday 16 February 2019 11am to 4pm has been added.
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The Import Control System test environment will be unavailable on Thursday 24 January 2019 from 5pm to 7pm.
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Service issue for Import Control System authentication has been added.
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ICS delayed responses on 28 November 2018 from 6pm to 9pm has been added to the service issues section.
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Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.
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Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.
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Planned downtime for 3 and 4 November will now take place on 17 and 18 November.
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Planned downtime for 3 and 4 November added.
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HMRC is aware of issues affecting third party submissions using ICS. This is being investigated as a high priority.
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Service issues section has been updated to say there are issues with submissions.
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Planned downtime for Saturday 3 March 2018 has been added.
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There will be planned downtime from 8pm to 8:30pm on Tuesday 10 October 2017.
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Planned downtime scheduled for 19 March 2017 has been cancelled.
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Planned downtime has been added to this page.
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Planned downtime section has been updated with new information.
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There will be a period of downtime scheduled for Sunday 16 October 2016
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Planned downtime has been updated.
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Planned downtime added to this page
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Planned downtime added to this page.
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Service issues section has been updated.
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Planned downtime added to this page.
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Planned downtime added to this page.
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Planned downtime has been added to this page.
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First published.