Operational Delivery
Customer Service Officer
2011-03-31
Band E Customer Service Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Criminal Injuries Compensation Authority Junior Post FTEs at 31/03/2011 Dataset
SCS1
CICA1
Jackie.Keenan@cica.gsi.gov.uk
Jackie.Keenan@cica.gsi.gov.uk
carole.oatway@cica.gsi.gov.uk
0141 331 5881
Carole Oatway
1.0
Carole Oatway as Chief Executive
29634
38690
£29634 - £38690
Band B Payband
43736
52595
£43736 - £52595
Band A (SG) Payband
32249
40173
£32249 - £40173
Band B (SG) Payband
17632
20405
£17632 - £20405
Band E (SG) Payband
59284
66671
£59284 - £66671
Band A1 (SG) Payband
25165
30267
£25165 - £30267
Band C (SG) Payband
22173
26165
£22173 - £26165
Band D (SG) Payband
20367
24727
£20367 - £24727
Band D Payband
Criminal Injuries Compensation Authority Junior Civil Service Grades
25392
31939
£25392 - £31939
Band C Payband
42034
60649
£42034 - £60649
Band A Payband
15792
17632
£15792 - £17632
Band F (SG) Payband
14320
16000
£14320 - £16000
Band F Payband
16813
19550
£16813 - £19550
Band E Payband
Criminal Injuries Compensation Authority Junior Civil Service Grades
Band E (SG)
Band A (SG)
Band A
Band D (SG)
Band D
Band F
Band B (SG)
Band F (SG)
Band A1 (SG)
Band C (SG)
Band B
Band E
Band C
Criminal Injuries Compensation Authority Salary Cost of Reports on 31/03/2011 Dataset
Criminal Injuries Compensation Authority Organogram at 31/03/2011 Dataset
90000
94999
£90000 - £94999
Overall management of CIA and Accounting Officer responsibility
Government Departments
Ministry of Justice
Criminal Injuries Compensation Authority
Chief Executive
65000
69999
£65000 - £69999
Deputy Chief Executive
Overall management of CIA and Accounting Officer responsibility
1.0
Cliff Binning as Deputy Chief Executive
cliff.binning@cica.gsi.gov.uk
0141 331 5908
Cliff Binning
CICA2
CICA
13.14
Casework Coordinator
Band D Casework Coordinator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
4.0
Policy Advisor
Band D (SG) Policy Advisor (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Band C (SG) Senior Decision maker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
13.81
Senior Decision maker
Casework Officer
Band E Casework Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
24.54
Band C Communications Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Communications Officer
Band D Decision Maker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
3.0
Decision Maker
Band D (SG) Scheme Policy Training Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Scheme Policy Training Officer
1.0
1500000
Deputy Chief Executive Salary Cost of Reports on 31/03/2011
Band C (SG) Relationship Change Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Relationship Change Manager
Band E Decision Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
Decision Officer
Band C Policy Advisor (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Administrative Support Officer
4.0
Band D Administrative Support Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Band C (SG) Offices Services Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Offices Services Manager
9.68
Band D (SG) Administrative Support Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Network Administrator
1.0
Band C (SG) Network Administrator (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Financial Accounts Assistant
Band E Financial Accounts Assistant (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band B Legal Advisor (Law) in CICA reporting to post CICA1 FTE at 31/03/2011
Legal Advisor
1.0
Law
Mailroom Administrator
7.43
Band F (SG) Mailroom Administrator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band D Assistant Finance Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Assistant Finance Manager
1.0
Band D (SG) Retained Awards Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Retained Awards Manager
1.0
Band C (SG) Process Systems Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Process Systems Manager
1.0
Band E Business Support Advisor (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Business Support Advisor
Head of Management Accounting
Band B (SG) Head of Management Accounting (Finance) in CICA reporting to post CICA2 FTE at 31/03/2011
Finance
1.0
IT Service Desk Administrator
Band F (SG) IT Service Desk Administrator (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Band E Pre-Tariff Hearings Caseworker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Pre-Tariff Hearings Caseworker
0.81
Band D (SG) Customer Service Coordinator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Customer Service Coordinator
3.92
1.0
Band C (SG) Communications Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Communications Manager
Band B (SG) Head of IT (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Head of IT
1.0
System Support Officer
2.0
Band D (SG) System Support Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band D Mailroom Supervisor (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Mailroom Supervisor
1.0
1.0
Band B (SG) Head of MIT (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Head of MIT
Business Support Manager
1.0
Band C (SG) Business Support Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band F (SG) Administrative Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Administrative Officer
0.74
1.0
Band F IT Service Desk Administrator (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Technical Support Manager
1.0
Band C (SG) Technical Support Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Pre-Tariff Casework Manager
1.0
Band C (SG) Pre-Tariff Casework Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
Band D System Support Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band D (SG) Assurance Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Assurance Officer
Band D Customer Service Coordinator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
2.0
Pre-Tariff Caseworker
Band E (SG) Pre-Tariff Caseworker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band C (SG) Specialist Decision Maker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
3.0
Specialist Decision Maker
1.0
Financial Accounting Team leader
Band D Financial Accounting Team leader (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band B (SG) Head of Financial Accounting (Finance) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Head of Financial Accounting
Band E (SG) System Support Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
2.0
Band C (SG) Senior Policy Advisor (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
0.59
Senior Policy Advisor
Band E (SG) Administrative Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.6
PA/ Executive Officer
Band D PA/ Executive Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
1.0
Head of Financial Systems
Band B (SG) Head of Financial Systems (Finance) in CICA reporting to post CICA2 FTE at 31/03/2011
Head Of Specialist Areas
Band A (SG) Head Of Specialist Areas (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
1.0
Specialist Section Manager
Band B (SG) Specialist Section Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Head of Business Support
Band A Head of Business Support (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
1.0
Band A (SG) Head of Finance (Finance) in CICA reporting to post CICA2 FTE at 31/03/2011
Head of Finance
2.0
Band C (SG) Customer Service Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Customer Service Manager
Director of Operations
Band A1 (SG) Director of Operations (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
1.0
Band C (SG) Business Improvement Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Business Improvement Manager
Business Support Administrator
1.0
Band F (SG) Business Support Administrator (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Head of Customer Service Centre
Band A (SG) Head of Customer Service Centre (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
13.28
Casework Manager
Band C (SG) Casework Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band E (SG) Customer Service Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
11.38
Band D (SG) Assistant Finance Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Team Administrator
20.91
Band F (SG) Team Administrator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band E (SG) Decision Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
11.26
34.0
Band D (SG) Decision Maker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band F (SG) Off-site File Administrator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
Off-site File Administrator
Band A Head of Legal Services & Executive Office (Law) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Head of Legal Services & Executive Office
Band E (SG) Financial Accounts Assistant (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
3.0
Band D (SG) Business Support Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
1.0
Business Support Officer
25.0
Band F Team Administrator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Policy Section Manager
Band B (SG) Policy Section Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
1.0
Band C Customer Service Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band F (SG) Pre-Tariff Hearings Caseworker (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
2.0
Senior Business Analyst
1.0
Band A Senior Business Analyst (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
2.0
Technical Support Officer
Band D Technical Support Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Band E (SG) Retained Awards Officer (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
Retained Awards Officer
2.0
1.0
Programme Manager
Band B (SG) Programme Manager (Operational Delivery) in CICA reporting to post CICA2 FTE at 31/03/2011
9700000
Chief Executive Salary Cost of Reports on 31/03/2011
Band A Director of IT (Information Technology) in CICA reporting to post CICA2 FTE at 31/03/2011
Information Technology
Director of IT
1.0
Band D Policy Advisor (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
5.0
Regional Manager
Band B (SG) Regional Manager (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Band D (SG) Casework Coordinator (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
12.81
Band E (SG) Casework Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
95.72
Director of Regional Caseworking
1.0
Band A Director of Regional Caseworking (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
1.0
Band F (SG) Office Services Support (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011
Office Services Support
1.0
Band E Administrative Officer (Operational Delivery) in CICA reporting to post CICA1 FTE at 31/03/2011