Official Statistics

Conversion of Support for Mortgage Interest from a benefit into a loan

Statistics on communication undertaken with claimants on the changes to Support for Mortgage Interest (SMI) and claimants’ intentions on taking up the loan.

Documents

Conversion of SMI from a benefit into a loan: claimant communication and intention to take up a loan

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Tables: Conversion of SMI from a benefit into a loan: claimant communication and intention to take up a loan

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Details

Since the publication of the figures contained in this ad hoc statistical release, a technical issue has been corrected on the management information system used to produce the figures. The issue resulted in around 13% of claimants’ records being moved to a new loans system ahead of the introduction of the SMI loan scheme on 6 April and meant they were missing from the figures published in this release.

The issue has been corrected in the April 2018 release. No correction will be made to the earlier figures in this release. Figures for March and April are therefore not comparable.

This ad hoc publication provides data on communication with claimants on changes to SMI and claimants’ intentions on taking up a loan as at 21 March 2018. This includes:

  • the number of claimants the Department for Work and Pensions has attempted to contact
  • the number and proportion of claimants intending to accept, decline or are undecided on taking up the SMI loan
  • the total volume of letters and telephone calls made to claimants (this data as at 15 March 2018)
Published 23 March 2018
Last updated 30 May 2018 + show all updates
  1. Changed DWP Press Office phone number in both attachments to 0203 267 5144.
  2. Added a note stating that a technical issue has been discovered on the management information system used to produce the figures for this release.
  3. First published.