Publications: research and analysis

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382 publications by HM Revenue & Customs ×
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  1. Letter testing with HMRC Self Assessment customers

    • HMRC
    • Research and analysis
  2. VAT partial exemption

    • HMRC
    • Research and analysis
  3. Sources of company income

    • HMRC
    • Research and analysis
  4. Exploring small producers and importers of soft drinks with added sugar

    • HMRC
    • Research and analysis
  5. Making Tax Digital for Business: Survey of small businesses and landlords

    • HMRC
    • Research and analysis
  6. Real Time Information programme - post implementation review

    • HMRC
    • Research and analysis
  7. Capital Gains Tax Entrepreneurs’ Relief: Behaviours and Motivations

    • HMRC
    • Research and analysis
  8. Research into the influence of IHT reliefs and exemptions

    • HMRC
    • Research and analysis
  9. Behaviours and experiences in relation to VAT registration

    • HMRC
    • Research and analysis
  10. Understanding barriers in determining employment status in SMEs

    • HMRC
    • Research and analysis
  11. Sharing Economy: User characteristics and tax reporting behaviour

    • HMRC
    • Research and analysis
  12. 2015 UK VAT Registered Importer and Exporter Population

  13. The Hidden Economy in Great Britain

    • HMRC
    • Research and analysis
  14. Child Benefit letter testing

    • HMRC
    • Research and analysis
  15. Scottish Rate of Income Tax Campaign Evaluation

    • HMRC
    • Research and analysis
  16. Tax Credits communications campaign tracking 2016

    • HMRC
    • Research and analysis
  17. Webchat Customer Research

    • HMRC
    • Research and analysis
  18. Understanding evasion by small and mid-sized businesses

    • HMRC
    • Research and analysis
  19. Understanding the impact of stopping tax credits on the self-employed: Phase 2

    • HMRC
    • Research and analysis
  20. Stopping Tax Credits and the Transition to Universal Credit: qualitative research to explore the customer experience

    • DWP and HMRC
    • Research and analysis
  21. Understanding the in-year finalisation process for self-employed tax credit customers

    • HMRC
    • Research and analysis
  22. Diverted Profits Tax Yield: methodological note

  23. Prevalence of individuals shopping online from overseas and handling of VAT

    • HMRC
    • Research and analysis
  24. Video Game Tax Relief Evaluation

    • HMRC
    • Research and analysis
  25. HM Revenue and Customs individuals, small businesses and agents customer survey 2016

    • HMRC
    • Research and analysis
  26. Customer experience of Intelligent Telephony Automation

    • HMRC
    • Research and analysis
  27. National Insurance number confirmation research

    • HMRC
    • Research and analysis
  28. Exploring small business and agent attitudes and engagement with Making Tax Digital

    • HMRC
    • Research and analysis
  29. Exploring public attitudes towards owing a debt to HMRC and its effect on credit ratings

    • HMRC and ONS
    • Research and analysis
  30. Understanding how and why customers respond to HMRC targeted growth messaging

    • HMRC
    • Research and analysis
  31. Assisted Digital - customer insight and pilot evaluation research

    • HMRC
    • Research and analysis
  32. Self Assessment Communications Campaign Tracking Report, 2015 to 2016

    • HMRC
    • Research and analysis
  33. Understanding the online e-cigarette market

    • HMRC
    • Research and analysis
  34. Views on use of BBSI (Bank and Building Society Savings Interest) to update tax affairs

    • HMRC
    • Research and analysis
  35. Juvenile National Insurance Number Registration – understanding communication needs

    • HMRC
    • Research and analysis
  36. Uses of cash and electronic payments

    • HMRC
    • Research and analysis
  37. Exploration of the Offshore Investment Market

    • HMRC
    • Research and analysis
  38. Managing Pay As You Earn in real time: challenges faced by micro-employers

    • HMRC
    • Research and analysis
  39. Customer views on P2 and P800 prototypes

    • HMRC
    • Research and analysis
  40. Testing of P800 prototype amongst PAYE customers

    • HMRC
    • Research and analysis