Statistics

Supporting people: client records and outcomes April 2010 to March 2011

Supporting people client records data provides information about characteristics of clients entering supporting people services.

Documents

Table 1401: Supporting People client records: clients entering Supporting People services, by service type, England, 2010-11 final

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Table 1402: Supporting People client records: clients entering Supporting People services, by primary client group, England, 2010-11 final

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Table 1403: Supporting People outcomes for short-term services: clients leaving Supporting People services, by service type, England, 2010-11 final

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Table 1404: Supporting People outcomes for short-term services: clients leaving Supporting People services, by primary client group, England, 2010-11 final

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Table 1405: Supporting People outcomes for short-term services: clients leaving Supporting People services achieving outcomes, by support need identified, England, 2010-11 final

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Table 1406: Supporting People outcomes for long-term services: clients in Supporting People services achieving outcomes, by support need identified, England, 2010-11 final

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Pre-release access list: Supporting People client records and outcomes

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Detail

Supporting People client records data provides information about characteristics of clients entering Supporting People services. This data is collected each time a client enters a housing related support service funded by supporting people.

Outcomes for short-term services data provide information about characteristics and outcomes achieved by clients leaving short-term Supporting People services. This data is collected each time a client exits a short-term (more than 28 days but less than 2 years) housing related support service funded by Supporting People.

Outcomes for long-term services data provides information about characteristics and outcomes achieved by clients in receipt of long-term Supporting People services. This data is collected for a sample of clients in long-term (over 2 years) services after completion of their annual support plan. The sample is 10% for older people services and 50% for all other service types.

The Supporting People client records and outcomes data tables below provide a breakdown of: client records data by service type and primary client group; outcomes for short-term services data by service type, primary client group and outcomes achieved against identified support needs; and outcomes for long-term services data by outcomes achieved against identified support needs.

Key headline figures from the 2010 to 2011 data tables are:

  • 231,200 client record forms were received
  • the most frequently occurring primary client group (i.e. predominant need of the client as defined by the service provider) is single homeless with support needs (26%), followed by people at risk of domestic violence (11%)
  • 188,900 outcomes for short-term services forms were received
Three most common support needs identified by clients leaving short-term services % achieving outcome
1. Maximised income, including receipt of correct welfare benefits 90
2. Secured/obtained settled accommodation 73
3. Developed confidence and the ability to have greater choice and/or control and/or involvement 88
  • 39,900 outcomes for long-term services forms were received
Three most common support needs identified by clients in receipt of long-term services % achieving outcome
1. Maintained independence with the help of aids and adaptations 99
2. Managed physical health better 94
3. Maximised income, including receipt of correct welfare benefits 97

This is the final publication of Supporting People client records and outcomes data following the cessation of these data collections. Supporting People rolled into Formula Grant from April 2011 increasing authorities’ freedom and flexibility in how they are able to spend their funding. As Formula Grant is a single grant that is not divided by any service in any way, there is no specific budget allocation for Supporting People services. Therefore it is no longer appropriate for the Department to continue to collect data returns that specifically correlate to Supporting People services.

Data Quality

Figures are as reported by providers of housing related support services; no estimates are made for missing returns. Data is checked and validated by quality assessors at the Client Records and Outcomes Office based at the University of St Andrews. Validation is carried out according to set list of detectable errors and these errors are resolved by contacting the service provider submitting the data.

Methodology change

The period for collection of finalised Supporting People client records, outcomes for short-term services and outcomes for long-term services data for 2010 to 2011 changed to a 57 week data collection window, compared to a 74 week data collection window in 2009 to 2010.

This change is likely to have affected the number of forms collected.

  • 231,200 client record forms were received in 2010 to 2011, a decrease of 3% from 2009 to 2010 (in 2009 to 2010 239,400 forms were received)
  • 188,900 outcomes forms for short-term services were received in 2010 to 2011, an increase of 8% from 2009 to 2010 (in 2009 to 2010 174,700 forms were received)
  • 39,900 outcomes forms for long-term services were received in 2010 to 2011, a decrease of 18% from 2009 to 2010 (in 2009 to 2010 48,900 forms were received)

Contact: SupportingPeople.statistics@communities.gsi.gov.uk.

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