Guidance

Libraries: alternative delivery models toolkit

Toolkit and case studies to support those looking at alternative delivery models for their library services.

• From: Department for Culture, Media and Sport and Department for Digital, Culture, Media & Sport
• Published: 28 March 2017

Documents

Introduction to alternative delivery models toolkit

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Why consider an alternative delivery model?

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Alternative delivery models explained

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A staged approach to investigation and establishment

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Important considerations before starting the investigation process

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Stage 1: defining your function

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Stage 2: the case for change

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Stage 3: the case for externalisation

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Stage 4: portfolio analysis

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Stage 5: options appraisal

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Stage 6: business case

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Stage 7: business plan

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Stage 8: transition

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Stage 9: go-live and ensuring sustainability

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Annex: background to Optimo partnership members

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Template 1: helpful pre-conditions self assessment

MS Word Document, 18.3 KB

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Template 2: service definition

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Template 3: customer market overview

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Template 4: competitor market overview

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Template 5: partner market overview

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Template 6: PESTLE analysis

MS Word Document, 19.5 KB

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Template 7: SWOT analysis

MS Word Document, 18.2 KB

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Template 8: assessment criteria

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Template 9: options appraisal scoring

MS Excel Spreadsheet, 11.6 KB

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Template 10: business case

MS Word Document, 47.7 KB

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Template 11: financial planning tool

MS Excel Spreadsheet, 120 KB

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Template 12: business plan

MS Word Document, 241 KB

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Template 13: communications plan

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Template 14: transition plan

MS Excel Spreadsheet, 26 KB

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Overview of the main types of incorporated legal form and some of their important characteristics

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Diagram showing conventional 9 stages from investigation to establishment

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Diagram showing timescales from investigation to establishment if the library strategy has already been developed

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Details

The Taskforce was active between 2015 to 2020.

This toolkit is designed to support library service managers, council commissioners and transformation teams, councillors, Friends Groups and community groups to consider the desirability, viability and feasibility of a range of alternative delivery model (ADM) options for their library services.

It demonstrates and describes a staged approach to investigation and establishment. It also describes the characteristics and potential advantages/disadvantages associated with each type of ADM.

We want to enable the user to undertake a robust, objective and evidence based analysis of the various options should they wish to explore moving to a different delivery model.

This toolkit was developed by the Optimo partnership, on behalf of the Libraries Taskforce and Department for Culture, Media and Sport. It brings together a range of technical processes and the real life experiences of the 4 library services that have spun out from their respective councils. These demonstrate some of the challenges and barriers that have been overcome, as well as highlighting some of the benefits that have been realised.

Published 28 March 2017