Research and analysis

Health Transformation Programme Management Information to July 2026

Published 15 September 2026

Applies to England and Wales

1. Main Stories

• The total number of referrals for a Personal Independence Payment (PIP) assessment was 23,438 in the London and Birmingham Health Transformation Area (HTA) postcode groups from January 2023 to July 2026. The total number of referrals over the 12 months to July 2026 was 6,860. This is 703 referrals lower than the last reported 12‑month period (May 2025 to April 2026), reflecting lower referral volumes following changes to HTA postcode coverage in Birmingham. Referral volumes averaged around 610 per month between August 2025 and May 2026, before falling to around 400 per month in June and July 2026.

• The number of applicants registering a PIP application via the digital self-serve GOV.UK channel was 90,134 and the number of self-serve Health Information Gather (HIG) form submissions was 76,490 from July 2023 to July 2026. Over the 12 months to July 2026, the total number of digital self-serve registrations was 30,076 and the total number of digital self-serve HIG submissions was 26,230. These volumes are slightly higher than the last reported 12‑month period (May 2025 to April 2026), with 1,425 more registrations and 1,281 more HIG submissions. This reflects an overall increase in PIP registration volumes.  

• The total number of invited digital Health Information Gather (HIG) form submissions was 611,898 from June 2024 to July 2026. The total number of invited digital HIG submissions over the 12 months to July 2026 was 316,339. This is 36,515 submissions higher than the last reported 12‑month period (May 2025 to April 2026). This reflects a combination of higher overall PIP registration volumes and measures introduced to promote the invited digital service. Submissions continued to show a seasonal pattern consistent with legacy PIP.

2. Background

The Health Transformation Programme (HTP) is modernising Health and Disability benefits over the longer term. It is transforming the entire Personal Independence Payment (PIP) service, aiming to introduce a simpler application process, including an option to apply online, improved evidence gather and a more tailored journey for customers. An online application option for PIP, known as ‘Apply for PIP’ digital self-serve, available directly via GOV.UK, was launched on 27 July 2023, initially for a limited number of applicants in certain user groups and selected postcode districts in England. In addition, an invited digital service was introduced from 24 June 2024 for applicants who begin their PIP application via the telephony channel and are subsequently invited to complete the Health Information Gather (HIG), which is the digital equivalent of the PIP2 form used in the legacy PIP process, via GOV.UK. This service uses the same digital HIG as the digital self-serve route and was rolled out to all telephony agents from 12 July 2024.

The HTP is also developing a new Health Assessment Service (HAS) for Personal Independence Payment and some specialist benefits, including introducing new IT and streamlined processes.

The HTP has been developing the new HAS at a small scale initially in the Health Transformation Area (HTA). There are currently two HTAs located in London and Birmingham. Within these HTAs, new PIP applications as well as reassessments and award reviews are processed in-house for a select number of London and Birmingham postcodes. Universal Credit (UC) Work Capability Assessments (WCA) and Employment Support Allowance (ESA) WCA were previously handled in these HTAs but, from 16 May 2025, all referrals were permanently redirected to external assessment providers. As a result, UC and ESA WCA referral volumes are no longer included within this publication. The June 2026 edition of the HTP Management Information publication was the last edition to include UC and ESA WCA referral statistics. Historical information relating to UC and ESA WCA referrals can be accessed in previous editions of this publication.

This release has been published following the commitment set out in the Health Transformation Programme Evaluation and Monitoring Strategy, first published in May 2023 and updated in March 2026, to begin publishing Management Information (MI) in Autumn 2023.

 3. Statement of Application of the Code of Practice for Statistics

The Code of Practice for Statistics (the Code) is built around 3 main pillars:

• trustworthiness – having confidence in the people and organisations that produce statistics, reflecting integrity, professionalism, and impartiality

• quality – using suitable data and appropriate methods to produce reliable statistics that meet user needs

• value – publishing statistics that benefit the public by informing and supporting decision making, action, and debate, and ensuring they are accessible and understood by a wide range of people

The following explains how we have applied the pillars of the Code in a proportionate way.

3.1 Trustworthiness

This Management Information was created following a commitment set out in the Health Transformation Programme Evaluation and Monitoring Strategy, first published in May 2023 and updated in March 2026. This publication provides equal access to information for all users.

3.2 Quality

This publication uses management information collected for internal departmental use within the Health Transformation Programme. The data has not been certified as Official Statistics and may be subject to revision. However, engagement has taken place with data owners to ensure the data is fit-for-purpose and of sufficient quality for publication. Multiple rounds of quality assurance have been applied to ensure the data is as accurate and reliable as possible.

3.3 Value

Releasing this information serves the public interest by providing granularity on the number of applicants being referred for a PIP assessment in an in-house Health Transformation Area (HTA), by HTA postcode group, and the number of applicants applying for PIP via the Apply for PIP digital service on GOV.UK. Making this information accessible can reduce the administrative burden of answering Parliamentary Questions (PQs), Freedom of Information (FOI) requests and ad hoc queries about the Health Transformation Programme.

 4. Health Transformation Area Management Information

Table 1 shows the number of referrals for PIP assessments in the London and Birmingham HTAs.

Table 1: Number of PIP referrals for assessment in the Health Transformation Area (HTA), by HTA postcode group

Reporting period	PIP Birmingham	PIP London	PIP Total
Total (all)	10,259	13,179	23,438
Total 2023	1,867	3,315	5,182
Total 2024	3,495	3,650[r]	7,145
Total 2025	3,465[r]	3,995[r]	7,460
Total 2026 to date	1,432	2,219	3,651
2023 to 2024 FY	2,681	3,239	5,920
2024 to 2025 FY	3,502[r]	3,705[r]	7,207
2025 to 2026 FY	3,441[r]	4,091[r]	7,532
2026 to 2027 FY to date	631	1,215	1,846
Jan 2023	[low]	357	358
Feb 2023	0	267	267
Mar 2023	[low]	305	308
Apr 2023	81	272	353
May 2023	92	243	335
Jun 2023	133	295	428
Jul 2023	292	224	516
Aug 2023	261	305	566
Sep 2023	271	262	533
Oct 2023	266	255	521
Nov 2023	224	227	451
Dec 2023	243	303	546
Jan 2024	270	267	537
Feb 2024	292	280	572
Mar 2024	256	306	562
Apr 2024	323	330	653
May 2024	284	276	560
Jun 2024	297	312	609
Jul 2024	258	280	538
Aug 2024	299	363	662
Sep 2024	310	304	614
Oct 2024	356	332[r]	688
Nov 2024	321	342[r]	663
Dec 2024	229	258[r]	487
Jan 2025	302	325	627
Feb 2025	304	287	591
Mar 2025	219[r]	296[r]	515
Apr 2025	163[r]	319[r]	482
May 2025	302[r]	331[r]	633
Jun 2025	326[r]	373[r]	699
Jul 2025	339[r]	365[r]	704
Aug 2025	299[r]	271[r]	570
Sep 2025	322[r]	351[r]	673
Oct 2025	318[r]	355[r]	673
Nov 2025	236[r]	317	553
Dec 2025	335[r]	405[r]	740
Jan 2026	300[r]	372	672
Feb 2026	252[r]	292[r]	544
Mar 2026	249[r]	340[r]	589
Apr 2026	248[r]	265[r]	513
May 2026	256	290	546
Jun 2026	69	323	392
Jul 2026	58	337	395

Source: DWP Management Information on HTA referrals, correct as of 12 August 2026.

Figure 1: Number of referrals for an assessment in the Health Transformation Area (HTA), by HTA postcode group

Source: DWP Management Information on HTA referrals, correct as of 12 August 2026.

Figure 1 shows trends in the volume of referrals for a PIP assessment by HTA postcode group from January 2023 to July 2026.

Supporting information for Table 1 and Figure 1:  

• calendar year totals cover the period from 1 January to 31 December. Financial year (FY) totals refer to the period from 1 April to 31 March  

• totals may not sum due to low volumes being redacted

• postcode districts covered by data in Table 1 are listed in Annex A

• the number of referrals covered in Table 1 includes new applications, reassessments, award reviews and change of circumstances

• an individual applicant may be counted in Table 1 more than once, for example due to submitting multiple applications, re-referrals during the same period or rebuilt referrals

• these figures may be subject to revision in subsequent releases

• figures marked [r] have been revised since the previous release; minor fluctuations may occur due to routine data processing corrections

• in the December 2023 edition of this publication, Table 1 reported number of referrals for an assessment in the HTA by benefit type and site. Site has been updated to postcode group from the March 2024 edition onwards, as applications may be processed in a different HTA than their originating postcode. Postcode group will continue to be used in future editions

• referrals for PIP assessments went live in Birmingham postcode district B14 in April 2023. Referrals for PIP assessments in Birmingham postcode districts B17, B19, B78 went live in July 2023. However, a small number of referrals were recorded between January and March 2023  

• a proportion of PIP assessment referrals from the Birmingham HTA postcode group were temporarily redirected to external assessment providers between 21 October 2024 and the end of March 2025 to allow the HTA to focus on PIP end‑to‑end transformation and test‑and‑learn activities

• referrals for PIP assessments from Birmingham postcode districts B14, B17 and B19 were transferred to an external assessment provider from 29 May 2026. This contributed to lower referral volumes being recorded in the Birmingham HTA postcode group from June 2026 onwards. No further postcode transfers are currently planned

• volumes for PIP referrals from 16 October 2024 to 30 April 2025 were revised following methodological improvements aimed at enhancing data quality. These included changes to the definition of intake referrals to prevent double‑counting, particularly in cases where referrals were recreated due to errors or audit‑related corrections. The revised methodology was introduced in the September 2025 edition and has been applied to all subsequent months

• for the period October 2024 to July 2026, minor retrospective differences may be observed in monthly referral volumes. This reflects a correction to the way referrals are counted, whereby referrals dated on non‑working days are now attributed to the next working day, in line with internal DWP rules. Previously these referrals were counted on actual intake day, regardless of whether they fell on a working or non-working day. This methodology change has resulted in a small number of referrals shifting between months

UC and ESA WCA referrals were permanently redirected to external assessment providers from May 2025 and are therefore no longer included within this publication. Historical information relating to UC and ESA WCA referrals in the Health Transformation Areas is available in previous editions of this publication on GOV.UK.

5. Online PIP Applications Management Information

Table 2 shows the number of applicants applying for PIP via the new digital self-serve (DSS) and invited digital (ID) GOV.UK channels.  

The digital self-serve service went live on 27 July 2023 for some applicants living in certain postcode districts. This route allows applicants to register their PIP application and submit their Health Information Gather (HIG) online via GOV.UK. The service was expanded to those living in a small number of additional postcode districts on 14 December 2023.

The invited digital service went live on 24 June 2024 through a limited number of telephony agents with national coverage across all postcodes in England. It was later rolled out to all telephony agents from 12 July 2024. The service was extended to Wales with a Welsh language option from 15 October 2025. Through this route, applicants register their PIP application via the telephony channel and are subsequently invited to complete the HIG online via GOV.UK.

Together, the invited digital and digital self‑serve routes make up the apply for PIP digital service, and volumes from both routes are combined to represent total apply for PIP activity in this publication.

When registering an application, applicants provide personal information and contact details. Applicants may subsequently provide information about how their disability or health condition affects them via the HIG. The HIG is the same form as the PIP2; HIG is the term used within the Health Transformation Programme, while PIP2 continues to be used in the legacy PIP process and in the PIP Official Statistics publication. In this publication, the terms HIG and PIP2 are used interchangeably. Not all applicants who register an application will go on to return a HIG or PIP2. In addition, applicants who do register an application may wait before submitting a HIG, meaning submissions may occur after the July 2026 cut‑off date for this publication. As a result, HIG submissions are expected to be lower than registrations for the digital self‑serve channel, and comparisons should be made within the same channel.

Nationally, around two in five PIP claims used an online Health Information Gather (HIG) form over the latest three months (May 2026 to July 2026). In the digital self‑serve rollout postcode districts, around two in five registrations were completed via the online digital self‑serve channel over the same period. Invited digital HIG submissions increased from 28,388 in May 2026 to 33,802 in July 2026. This reflects a combination of higher overall PIP registration volumes and activity to promote the invited digital service, including refinements to telephony scripts, updates to GOV.UK guidance and additional messaging within the digital self‑serve service.

Table 2: Number of applicants applying for PIP via the new Apply for PIP (AfP) digital service, including the Digital Self‑Serve (DSS) and Invited Digital (ID) GOV.UK channel

Online PIP applications

Reporting period	DSS Registrations	DSS HIG form submissions	ID HIG form submissions	Total AfP HIG form submissions
Total (all)	90,134	76,490	611,898	688,388
Total 2023	11,904	9,600	[z]	9,600
Total 2024	31,705	26,364	140,924[r]	167,288
Total 2025	27,554	24,102	272,862[r]	296,964
Total 2026 to date	18,971	16,424	198,112	214,536
2023 to 2024 FY	20,926	16,969	[z]	16,969
2024 to 2025 FY	30,803	25,925	216,418[r]	242,343
2025 to 2026 FY	27,626	24,341	276,226[r]	300,567
2026 to 2027 FY to date	10,779	9,255	119,254	128,509
Jul 2023	313	199	[z]	199
Aug 2023	2,111	1,548	[z]	1,548
Sep 2023	2,561	2,072	[z]	2,072
Oct 2023	2,548	2,080	[z]	2,080
Nov 2023	2,466	2,128	[z]	2,128
Dec 2023	1,905	1,573	[z]	1,573
Jan 2024	3,079	2,449	[z]	2,449
Feb 2024	2,964	2,388	[z]	2,388
Mar 2024	2,979	2,532	[z]	2,532
Apr 2024	3,252	2,696	[z]	2,696
May 2024	2,587	2,216	[z]	2,216
Jun 2024	2,455	1,880	4,022	5,902
Jul 2024	2,690	2,311	22,890[r]	25,201
Aug 2024	2,475	1,951	23,570	25,521
Sep 2024	2,704	2,260	25,292[r]	27,552
Oct 2024	2,584	2,231	26,769	29,000
Nov 2024	2,254	1,968	22,492	24,460
Dec 2024	1,682	1,482	15,889	17,371
Jan 2025	2,914	2,429	23,225	25,654
Feb 2025	2,510	2,181	24,991[r]	27,172
Mar 2025	2,696	2,320	27,278[r]	29,598
Apr 2025	1,879	1,748	22,113	23,861
May 2025	2,076	1,800	22,311	24,111
Jun 2025	1,747	1,520	7,845[r]	9,365
Jul 2025	2,627	2,298	26,872	29,170
Aug 2025	2,269	2,020	25,038[r]	27,058
Sep 2025	2,358	2,039	27,718[r]	29,757
Oct 2025	2,376	2,064	25,891[r]	27,955
Nov 2025	2,183	1,964	20,736	22,700
Dec 2025	1,919	1,719	18,844[r]	20,563
Jan 2026	2,795	2,386	23,582	25,968
Feb 2026	2,600	2,327	25,954[r]	28,281
Mar 2026	2,797	2,456	29,322	31,778
Apr 2026	2,904	2,356	25,711[r]	28,067
May 2026	2,612	2,270	28,388	30,658
Jun 2026	2,561	2,288	31,353	33,641
Jul 2026	2,702	2,341	33,802	36,143

Source: DWP Management Information on applicants applying for PIP via the new digital self-serve and invited digital channels on GOV.UK, correct as of 12 August 2026.

Figure 2: Number of Health Information Gather (HIG) form submissions via the new Digital Self‑Serve (DSS) and Invited Digital (ID) GOV.UK channels

Source: DWP Management Information on Health Information Gather (HIG) form submissions via the new digital self‑serve and invited digital GOV.UK channels, correct as of 12 August 2026.

Figure 2 shows trends in the number of Health Information Gather (HIG) form submissions made via the new digital self-serve and invited digital channels on GOV.UK from July 2023 to July 2026.

Supporting information for Table 2 and Figure 2:  

• calendar year totals cover the period from 1 January to 31 December. Financial year (FY) totals refer to the period from 1 April to 31 March  

• the online ‘Apply for PIP’ digital self-serve GOV.UK channel first went live on 27 July 2023. From 14 December 2023, the service was extended to cover the HTA postcode districts listed in Annex A

• the Tactical PIP2 service was developed during the COVID lockdown periods to allow applicants who started their PIP application via the telephony channel to receive an email containing a link to a PDF version of the HIG form. This was later developed into an HTML form, which differed from the HIG form used in the digital self-serve service. Between June and November 2024, a small volume of Tactical PIP2 HIG submissions were included within the total invited digital HIG volumes. The Tactical PIP2 service was decommissioned on 27 November 2024, and no further volumes are available under this category

• the invited digital service was introduced to replace the Tactical PIP2 service and went live on 24 June 2024. Applicants continue to start their PIP application via the telephony channel but are provided with the same HIG form as digital self-serve users, which is completed and submitted digitally via the GOV.UK website

• the online service was unavailable from 28 November 2024 to 3 December 2024 for the digital self-serve service. During this period, no data was processed, and digital self-serve registrations and HIG form submissions were suspended, which may have slightly impacted the November 2024 and December 2024 monthly volumes. Additionally, the month of December typically experiences a seasonal drop in registrations and HIG form submissions, which likely also contributed to the lower volumes during December 2024

• the overall monthly volumes for registrations and HIG form submissions across the apply for PIP digital services (digital self-serve and invited digital) were lower than expected in June 2025. This is because the data from the live service was not received into the data platform due to a connection failure between 18 June 2025 and 25 June 2025

• all postcode districts currently covered by digital self-serve data in Table 2 are listed in Annex B  

• registrations and HIG submission volumes do not necessarily represent the same cohort of applicants in a particular month

• these figures may be subject to revision in subsequent releases; figures marked with [r] indicate a revision from the previous edition, for example due to methodological improvements, data corrections or updated data

6. About these statistics

The Health Transformation Programme Evaluation and Monitoring Strategy, first published in May 2023 and updated in March 2026, provides an overview of plans to evaluate the HTP. The core principles of the evaluation strategy are to:

• establish a robust and detailed evidence base to inform decisions about service improvements and how the HTP can drive better customer experience 

• provide person-centred insight on what works for whom to ensure a broad range of needs are considered when transforming our services 

• provide assurance that the business case benefits have been realised

This MI is an important part of the Programme’s plans to evaluate the services being developed, providing quantitative data for the HTAs and the online ‘Apply for PIP’ digital GOV.UK channel. This publication is part of an ongoing quarterly series of HTP MI. The contents will remain under review and will be further developed when appropriate to do so.  

The next edition of Health Transformation Programme Management Information will be published on 15 December 2026.

7. Related Statistics

This MI has been published on 15 September 2026 to align with the publication date of the Personal Independence Payment: Accredited Official Statistics. This series will continue to be published on the same release cycle as the Personal Independence Payment: Accredited Official Statistics.

The Personal Independence Payment (PIP) statistics quarterly publication brings together statistics on:

• PIP new applications and Disability Living Allowance (DLA) application reassessments, covering the PIP customer journey from registration through to decision, ongoing entitlement, award review, mandatory reconsideration (MR) and appeal

• volumes of applicants entitled to PIP at a point in time (caseload), registrations and clearances for different stages of the journey (initiation of applications, award reviews and MRs), outcomes at clearance and median clearance times

• customer journey statistics tracking initial decisions and award review outcomes following a PIP assessment

The Employment and Support Allowance (ESA) Work Capability Assessment statistics quarterly publication brings together statistics on:

• ESA Work Capability Assessment outcomes

• appeals decisions and mandatory reconsiderations for ESA applications (including re-assessed Incapacity Benefit applications)

• monthly median ESA Work Capability Assessment mandatory reconsideration clearance times

• ESA WCA cohort statistics covering the ESA Work Capability Assessment process

• ESA Work Capability Assessment clearance times for initial applications

The Universal Credit Health statistics quarterly publication brings together statistics on:

• the number of applicants on Universal Credit (UC) with a health condition or disability restricting their ability to work

• monthly DWP Universal Credit Work Capability Assessment (UC WCA) decisions and outcomes

• medical conditions for applicants undertaking a WCA

• UC health caseload and UC WCA decisions by previous ESA spell

As well as being available within the statistical summary publications, most data from these related statistics is also released through Stat-Xplore.

8. Further information and feedback

Lead analyst: Shaun Butcher

Analysts: Ahsan Hussain, Gaile Siusyte and Georgia Chaffey  

Contact DWP Press Office if you have any questions or feedback.

9. Annex A: HTA Postcode Districts

Postcode districts covered by in-house HTAs, from Table 1.

HTA Postcode Districts

HTA	Postcode districts
London	E5, N2, N3, N4, N6
Birmingham	B14, B17, B19, B78

10. Annex B: Digital Self-Serve Postcode Districts

Postcode districts where the digital self‑serve GOV.UK service is currently available, from Table 2.

Digital Self-Serve Postcode Districts

Postcode area	Postcode district
B	B14, B16, B17, B18, B19, B21, B42, B66, B67, B68, B69, B70, B71, B78
BD	BD4, BD11, BD12
BH	BH1, BH2, BH3, BH4, BH5, BH6, BH7, BH8, BH9, BH10, BH11, BH12, BH13, BH14, BH15, BH16, BH17, BH18, BH22
BN	BN20, BN22, BN23
CB	CB11
CM	CM17, CM24
CW	CW12
DE	DE21, DE7, DE72, DE75
DY	DY11, DY13
E	E5, E7, E11, E12
GL	GL1, GL5, GL10
HD	HD1, HD4
HP	HP23
HR	HR7, HR8
IG	IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9
IP	IP3, IP4, IP5, IP6, IP10, IP11, IP12, IP13, IP15, IP16, IP17, IP18, IP19, IP20
KT	KT6, KT7, KT8, KT9, KT10, KT12
L	L9, L10, L21, L22, L23, L29, L30, L38
LE	LE13
LN	LN9, LN10, LN11, LN12, LN13
LU	LU1, LU2, LU3, LU4, LU7
M	M15, M16, M23, M31, M32, M33, M41
N	N2, N3, N4, N6
NE	NE1, NE2, NE4, NE5, NE98
NG	NG10, NG15, NG17
NR	NR31, NR32, NR33, NR34, NR35
PE	PE21, PE23, PE24, PE25, PE34
RG	RG14, RG20, RG21, RG22, RG23, RG24
RH	RH7, RH8
RM	RM10
SG	SG7
SK	SK11
SO	SO24
ST	ST13
TN	TN8
TW	TW16, TW17
WA	WA14, WA15
WF	WF13, WF15, WF16, WF17
WR	WR2, WR5, WR6, WR13, WR14
WS	WS6
YO	YO11, YO12, YO13, YO14, YO22, YO25

11. Annex C: Glossary of terms

Term	Definitions
Apply for PIP	The term used for the new digital service providing options to apply online. This includes the invited digital route, where applicants complete the Health Information Gather (HIG) online after calling to begin the application, as well as the wholly online digital self‑serve route via GOV.UK.
Digital self-serve	Applications are made wholly via GOV.UK, with both registration and the Health Information Gather (HIG) submitted digitally via the website. This is only available in a limited number of postcodes listed in Annex B.
Employment and Support Allowance (ESA)	A benefit for individuals who have a disability or health condition that affects how much they can work. ESA gives an individual money to help with living costs if they are unable to work and/or support to get back into work if they are able to.
Health Information Gather (HIG) form	A form for applicants to complete, usually on paper or online, on how their disability affects them, upon registration to PIP or when a change of circumstances occurs. This form is referred to as the PIP2 form in the legacy process.
Health Transformation Area (HTA)	The Health Transformation Area is an in-house service to process applications and undertake associated assessments for applicants that live in the geographical postcodes of the HTA (see Annex A).
Health Transformation Programme (HTP)	A Programme which is transforming Health and Disability benefit services over the longer term, developing a customer-focused integrated Health Assessment Service (HAS) for people with disabilities and health conditions claiming a benefit that uses functional health assessments. It is also transforming the entire PIP service, including introducing an option to apply online.
Invited Digital	A digital application route for Personal Independence Payment (PIP) where an applicant begins their claim via the telephony channel and is subsequently invited to complete the Health Information Gather (HIG) online via GOV.UK.
Personal Independence Payment (PIP)	A benefit administered by DWP to help towards the extra costs caused by long-term disability, ill-health or terminal ill-health.
PIP1 Submission	A form completed, usually by telephone or online, to capture the applicant’s personal information and contact details when registering a PIP application; this stage is currently referred to as a registration.
PIP2 Submission	A form for applicants to complete, usually on paper or online, on how their disability affects them, upon registration to PIP or when a change of circumstances occurs. Within the Health Transformation Programme, this form is referred to as the Health Information Gather (HIG).
Reassessment	From 8 April 2013, PIP replaced the Disability Living Allowance (DLA) benefit. Existing DLA applicants who claim PIP are reassessed for their eligibility for PIP against the same criteria as new PIP applicants.
Registration	Applicant makes an application to claim PIP.
Rebuilt Referral	Cases where good reason has been accepted after an applicant fails to attend or fails to return their questionnaire, or when audits require an assessment re-write that is then manually rebuilt with the updated assessment report.
Universal Credit (UC)	A benefit for people over 18 (with some exceptions for those aged 16 or 17) but under State Pension age who are either: In work but on a low income, or Out of work
Work Capability Assessment (WCA)	An assessment to decide how much an individual’s illness or disability limits their capability to work. When an individual applies for Universal Credit (UC) they can report if they have a health condition or disability that affects their capability to work.