Guidance

HB Circular A2/2012: Operational information, performance support and inspection

Housing Benefit and Council Tax Benefit operational information, performance support and inspection in 2012-13.

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Detail

This circular advises that the Department for Work and Pensions is proposing no significant changes to its arrangements for inspection or its use of operational performance information in respect of Housing Benefit and Council Tax Benefit.

The arrangements will be kept under review however to take account of developments in respect of Welfare Reform and the delivery of the Fraud and Error Strategy.

It reflects the fact that local authorities will need to deliver an effective benefit service through a period of change and into 2017-18.