FOI release

Information about the complaints procedure

Request for information about the Disclosure and Barring Service complaints procedure.

Documents

Disclosure and Barring Service complaints procedure request

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email communications@dbs.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Disclosure and Barring Service complaints procedure

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email communications@dbs.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Disclosure and Barring Service complaints procedure approval

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email communications@dbs.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

FOI release 1118

Provide a copy of full complaints procedure and a copy of the decision to agree the complaints procedure.

DBS has recently update their complaints procedure and updated their website here: www.gov.uk/government/organisations/disclosure-and-barring-service/about/complaints-procedure. However the copy of the procedure on the website appears to be a summary.

The information was released on 20 January 2014.

Published 24 January 2014