New veterans cards rolled out to service leavers
All service leavers will receive a new card to mark their time in the armed forces.
Update 29 January 2024
Update 21 December 2023
The Ministry of Defence and Office for Veterans’ Affairs are jointly delivering this commitment as part of ongoing improvements to veterans support.
Update 28 September 2023
Thousands of veteran cards to be rolled out this year
Thousands more veterans will receive HM Armed Forces Veteran Cards by the end of the year thanks to a £3 million injection to expand the roll-out to veterans who left service before 2018.
Update 21 July 2023
The Ministry of Defence and the Office for Veterans’ Affairs are jointly delivering this service as part of ongoing improvements in veterans support.
Update 15 February 2022
The Veterans’ Recognition Scheme has a two-phase rollout. Phase 1 is complete; with Service leavers receiving a recognition card as part of the discharge process.
Phase 2 is to extend the scheme to existing veterans so that they can more quickly, easily and securely prove they served in the UK Armed Forces so they can access the services they need.
There is a need to future-proof the roll-out and ensure that we are giving cards only to those with verified service to guard against fraudulent use as veterans become able to access a wider range of benefits.
In the Veterans’ Strategy Action Plan (2022-2024) the government committed to exploring the secure, digital verification of veterans’ status. This work is underway, and we are currently working with veterans and other stakeholders to ensure any solution meets the needs of all veterans. This will support delivery of the Phase 2 roll out of cards. The government is still committed to delivering cards but cannot give a timescale for final delivery as this work is in progress.
A new card for armed forces veterans, which will help them access specialist support and services, has started to be issued to service leavers.
From today, any personnel who have left the military since December 2018 will automatically be given one of the new cards, which will allow them to maintain a tangible link to their career in the forces.
The cards allow veterans to easily verify their service to the NHS, their local authority, and charities, helping them to access support and services where needed.
All other veterans will be able to apply for a new card by the end of this year, to mark their time in the armed forces.
Minister for Defence People and Veterans Tobias Ellwood said:
We owe a huge debt of gratitude to the ex-forces community, and we are working hard to ensure they receive the support they deserve.
These new cards celebrate the great commitment and dedication of those who have served this country, and I hope they can provide a further link to ex-personnel and the incredible community around them.
Veterans UK - which manages pensions and compensation payments for the armed forces - local authorities, service charities, NHS and GPs will also benefit from the change, as they will not have to conduct time-consuming checks to identify individual veterans.
The new card is one of three that are available to service leavers. Personnel leaving the armed forces are also able to keep their military IDs, known as the MOD Form 90, allowing them to maintain their emotional connection with their service. Additionally, veterans can access a range of discounts through the Defence Discount Service, the official MOD-endorsed service for the armed forces.
Last year saw the launch of the Strategy for our Veterans, published jointly by the UK, Welsh and Scottish Governments, which sets out the key areas of support for those who have left the armed forces. The consultation closed on Thursday 21 February.
All relevant government departments have a responsibility to ensure that the military community is treated fairly, and not disadvantaged by their service, as part of the Armed Forces Covenant. The new cards will ensure the process of validating service is as straightforward as possible, so that ex-forces personnel can access support for issues related to their service quickly, where needed.
The cards will complement the NHS’ commitment to providing specialist health support for veterans in every part of the health service, enabling ex-service personnel in England, Scotland and Wales to access treatment where they have been affected by their service. Last year, NHS England announced that dedicated mental healthcare services are up and running in every part of the country, backed by £10 million of investment, with increasing numbers of GPs and hospitals becoming ‘Veteran Aware’, in order to fully address the needs of those who have served.
Any veteran in need of support can contact the Veterans’ Gateway – the 24 hour service which signposts ex-forces personnel to the wide range of support available to them, including housing and financial advice, career guidance, and medical care from the NHS. Since being set up in 2017, the Veterans’ Gateway has already received over 20,000 contacts, advising ex-forces personnel and their families.
Last updated 29 January 2024 + show all updates
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Updated with links to information on how to apply for and use an HM Armed Forces Veteran Card.
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Added latest update.
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Added latest update on veteran cards.
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Added an update on the progress made towards the new digital verification service to apply for a HM Armed Forces Veteran Card.
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Update: in the Veterans' Strategy Action Plan (2022-2024) the government committed to exploring the secure, digital verification of veterans’ status. This work is underway.
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Updated the notice text on the page as of 27 April 2020.
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Added a note to the page providing an update.
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First published.