Consumer rights and issues

Latest documents

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  1. Energy Company Obligation: ECO3, 2018 to 2022

    • Updated
    • Consultation outcome
    • BEIS
  2. National Insurance Fund Accounts

    • Updated
    • Corporate report
    • HMRC
  3. Safety and Standards: privacy notice

    • Updated
    • Corporate report
    • Office for Product Safety and Standards
  4. Secure by Design

    • Updated
    • Guidance
    • DCMS
  5. Digital Economy Bill Part 3: Online Pornography

  6. Claims management companies: marketing and advertising guidance

    • Updated
    • Guidance
    • MOJ
  7. Colombia – Consular Fees

    • Updated
    • Guidance
    • FCO
    • Part of a collection: Consular Fees
  8. Guatemala: Consular Fees

    • Updated
    • Guidance
    • FCO
    • Part of a collection: Consular Fees
  9. Smart data to protect consumers from rip-off tariffs

    • Published
    • Press release
    • BEIS
  10. Addressing the challenges that vulnerable consumers face

    • Updated
    • Speech
    • CMA
  11. Vulnerable consumers

    • Updated
    • Research and analysis
    • CMA
  12. Tough new measures to end the blight of nuisance calls

    • Published
    • News story
    • DCMS and ICO
  13. CMR Bulletin 35

  14. Hallmarking by UK Assay Offices overseas

    • Updated
    • Consultation outcome
    • BHC
  15. CMA launches court action against viagogo

    • Published
    • Press release
    • CMA
  16. Online gambling promotions: advice for gamblers

    • Updated
    • Guidance
    • CMA
  17. Online gambling promotions: do’s and don’ts

    • Updated
    • Guidance
    • CMA
  18. Online gambling firms remove restrictions on cash withdrawals

    • Published
    • Press release
    • CMA
  19. London basin chalk aquifer annual status report

    • Updated
    • Research and analysis
    • EA
  20. Celebrities and social media stars investigated for not labelling posts

    • Published
    • Press release
    • CMA
  21. Banks scored on quality of service

    • Published
    • Press release
    • CMA
  22. National product safety strategy now published

    • Published
    • News story
    • Office for Product Safety and Standards
  23. New strategy launched to keep consumers safe and protect businesses that do the right thing

    • Published
    • News story
    • BEIS and Office for Product Safety and Standards
  24. Strengthening national capacity for product safety: Strategy 2018-2020

    • Published
    • Corporate report
    • Office for Product Safety and Standards
  25. Claims Management Regulator: enforcement actions April 2018 to March 2019

  26. Statutory enforcement actions

    • Updated
    • Corporate report
    • Office for Product Safety and Standards
  27. Up to 5 years in prison for criminals who use UK property market for money laundering

    • Published
    • Press release
    • BEIS
  28. Victory for consumers as cap on energy tariffs to become law

  29. British Hallmarking Council: corporate statement, 2018

    • Published
    • Corporate report
    • BHC
  30. Record 22,400 minimum wage workers to receive millions in backpay

    • Published
    • Press release
    • HMRC, Acas, LPC and BEIS
  31. Claims Management Regulator: annual report 2017 to 2018

  32. Ticket bots ban comes into force

    • Published
    • Press release
    • DCMS and BEIS
  33. Misleading and aggressive selling: rights for consumers

    • Updated
    • Guidance
    • BEIS
  34. MHRA: business impact target

    • Updated
    • Research and analysis
    • MHRA
  35. Consumer Council for Water Board member appointments

    • Published
    • Press release
    • Defra and CCWater
  36. Gas meters: high bills or meter readings

    • Published
    • Detailed guide
    • Office for Product Safety and Standards
  37. Electricity meters: high bills or meter readings

    • Published
    • Detailed guide
    • Office for Product Safety and Standards
  38. Gas meters: independent testing of accuracy

    • Updated
    • Detailed guide
    • Office for Product Safety and Standards
  39. Electricity meters: independent testing of accuracy

    • Updated
    • Detailed guide
    • Office for Product Safety and Standards
  40. New measures to protect 10 million extra holidays a year

    • Published
    • Press release
    • DfT and BEIS