Consumer rights and issues

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  1. Consumer rights: payment surcharges

    • Updated
    • Guidance
    • BEIS
  2. Nuisance calls and messages: action against directors

    • Updated
    • Open consultation
    • DCMS and ICO
  3. Matt Hancock speaking at the NSPCC "How safe are our children?" conference

    • Published
    • Speech
    • DCMS
  4. Tackling fuel poverty, reducing carbon emissions and keeping household bills down: tensions and synergies

    • Published
    • Research and analysis
    • CFP
  5. Proposed acquisition of Northern Aerospace Limited by Gardner Aerospace Holdings Limited: public interest intervention

    • Published
    • Notice
    • BEIS
  6. Breathing space: call for evidence

    • Updated
    • Consultation outcome
    • HMT
  7. Warm Home Discount Scheme 2018 to 2019

    • Updated
    • Consultation outcome
    • BEIS
  8. Households with smaller energy suppliers to benefit from £140 Warm Home Discount on their energy bills

    • Published
    • Press release
    • BEIS
  9. UK's biggest firms will have to justify pay gap between bosses and their workers

    • Published
    • Press release
    • BEIS
  10. City of Wolverhampton wins Touchstone Award 2018

    • Published
    • News story
    • BHC
  11. Guatemala: Consular Fees

    • Updated
    • Guidance
    • FCO
    • Part of a collection: Consular Fees
  12. CFP response to consultation on the Energy Company Obligation: ECO3, 2018 to 2022

    • Published
    • Correspondence
    • CFP
  13. CFP response to consultation on Warm Home Discount Scheme 2018 to 2019

    • Published
    • Correspondence
    • CFP
  14. Revealed: The worst explanations for not appointing women to FTSE company boards

    • Published
    • News story
    • BEIS
  15. Water abstraction plan 2017

    • Updated
    • Policy paper
    • Defra
  16. Safety and Standards: privacy notice

    • Published
    • Corporate report
    • Office for Product Safety and Standards
  17. Guide to the General Data Protection Regulation

    • Published
    • Guidance
    • ICO
  18. Data laws made fit for the digital age

    • Published
    • News story
    • DCMS
  19. Data Protection Act 2018

    • Published
    • Collection
    • DCMS and Home Office
  20. Business impact target (BIT): report 2015 to 2017

  21. Expert advisory group appointed for the Financial Reporting Council review

    • Published
    • Press release
    • BEIS
  22. National regulation: Weights and Measures

    • Updated
    • Detailed guide
    • Office for Product Safety and Standards
  23. Hotpoint Fridge Freezer (FF175B): independent investigation

    • Published
    • Research and analysis
    • BEIS
  24. Independent investigation finds no further action required on fridge freezer model

    • Published
    • Press release
    • BEIS and Office for Product Safety and Standards
  25. Product safety for manufacturers

    • Updated
    • Detailed guide
    • BEIS and Office for Product Safety and Standards
  26. Guidance note on the interim fee cap

    • Published
    • Guidance
    • MOJ
  27. Primary Authority: a guide for trade associations

    • Updated
    • Detailed guide
    • Office for Product Safety and Standards
  28. Primary Authority: a guide for businesses

    • Updated
    • Detailed guide
    • Office for Product Safety and Standards
  29. The Continuing Importance of Ethical Standards for Public Service Providers

  30. Colombia – Consular Fees

    • Updated
    • Guidance
    • FCO
    • Part of a collection: Consular Fees
  31. Government appoints new members to the Regulatory Policy Committee

    • Published
    • News story
    • RPC and BEIS
  32. Calling for bids in Indonesia: Human rights programme

    • Published
    • World news story
  33. Calling for bids in Indonesia: Modern slavery programme

    • Published
    • World news story
  34. Guidance and practice notes for authorised immigration advisers

    • Updated
    • Collection
    • OISC
  35. Claims Management Regulator: enforcement actions April 2017 to March 2018

  36. OISC Consumer Satisfaction webinar

  37. Statutory enforcement actions

    • Published
    • Corporate report
    • Office for Product Safety and Standards
  38. Enforcement and market surveillance annual report

    • Published
    • Corporate report
    • Office for Product Safety and Standards
  39. Crackdown on touts using robots to rip off real fans

    • Published
    • Press release
    • DCMS and BEIS
  40. OISC news -spring 2018

    • Published
    • Guidance
    • OISC