Consultation outcome

The Pensions Ombudsman: dispute resolution and jurisdiction

This consultation has concluded

Download the full outcome

Government response: The Pensions Ombudsman: dispute resolution provisions and widening of jurisdiction

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Detail of outcome

The government published its response to this consultation on 8 August 2019.

We received 25 formal responses to the consultation which were broadly supportive of the proposals.


Original consultation

Summary

This consultation seeks views on measures to make new provisions for dispute resolution by The Pensions Ombudsman.

This consultation ran from
to

Consultation description

This consultation seeks views on measures to:

  • make new provision for dispute resolution by The Pensions Ombudsman, in particular a function for early resolution of disputes before a determination
  • allow an employer to make a complaint or refer a dispute to The Pensions Ombudsman on behalf of itself, where for example the employer chooses a group personal pension arrangement as the scheme for pension provision for their employees
  • make provision in relation to associated signposting provisions

Documents

The Pensions Ombudsman: dispute resolution provisions and widening of jurisdiction

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.
Published 19 December 2018
Last updated 8 August 2019 + show all updates
  1. Added the government's response to the consultation.

  2. First published.