Open consultation

Redress for purchasers of new build homes and the New Homes Ombudsman


We are seeking views on delivering a New Homes Ombudsman for buyers of new build homes.

This consultation closes at

Consultation description

This consultation seeks views on a New Homes Ombudsman and the detail of proposed legislation to provide better redress for purchasers of new build homes.

This includes the design and delivery of the New Homes Ombudsman, its powers, remit and how to fund it. The consultation also seeks views on whether a Code of Practice should also be underpinned in statute.


Redress for purchasers of new build homes and the New Homes Ombudsman: a technical consultation

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Ways to respond


Email to:

Write to:

New Homes Ombudsman Consultation
Ministry of Housing, Communities and Local Government
Housing Diversification
3rd Floor, Fry building
2 Marsham Street

Published 27 June 2019