Consultation outcome

Energy Company Obligation (ECO3): improving consumer protection

From:
Department for Business, Energy & Industrial Strategy
Published
9 July 2019
Last updated
20 December 2019 — See all updates
This consultation has concluded

Download the full outcome

ECO3: Improving consumer protection - government response

PDF, 460 KB, 27 pages

Final Impact Assessment

PDF, 848 KB, 26 pages

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ECO3 consultation: improving consumer protection - full set of responses

MS Excel Spreadsheet, 247 KB

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Detail of outcome

The government’s response to the ECO3: improving consumer protection consultation sets out changes to the policy of the ECO3 scheme which runs until March 2022. Changes include:

  • incorporating the TrustMark government-endorsed quality scheme into ECO3
  • reduced uplift from the current 400%, to 200% for replacements of broken boilers delivered outside of the broken heating system cap
  • technical changes to the way First Time Central Heating is treated under the scheme.

Detail of feedback received

This consultation received 110 responses.

The majority of the responses were supportive of most of the proposals. Stakeholders largely agreed with incorporating the TrustMark government-endorsed quality scheme into ECO3.

Original consultation

Summary

We're seeking views on the Energy Company Obligation (ECO3) scheme, detailing proposed changes to the scheme which runs until 2022.

This consultation ran from
to

Consultation description

We’re seeking views on proposed changes to the current Energy Company Obligation (ECO3) scheme. This includes:

  • incorporating the TrustMark Government Endorsed Quality scheme into ECO3, as a route to demonstrating compliance with the most up to date relevant PAS standards and to ensure a sufficient consumer protection process and guarantees are in place
  • technical changes to the way First Time Central Heating is treated under the scheme

The consultation will be of particular interest to:

  • energy suppliers
  • energy efficiency manufacturers
  • installers and trade bodies
  • groups interested in fuel poverty issues
  • local authorities

but anyone with an interest in energy efficiency and fuel poverty issues is welcome to respond.

Documents

ECO3: improving consumer protection

PDF, 310 KB, 24 pages

ECO3 consultation: impact assessment

PDF, 592 KB, 17 pages

Draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2019

PDF, 172 KB, 6 pages

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Published 9 July 2019
Last updated 20 December 2019 + show all updates

  1. Full set of responses published, and government response updated with list of respondents.

  2. Government response published.

  3. The Consultation Impact Assessment was updated to incorporate additional feedback on scheme costs.

  4. Draft Electricity and Gas (Energy Company Obligation) (Amendment) Order 2019 added to page.

  5. First published.

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