- Ensure all relevant members of staff receive the manufacturer’s Field Safety Notice (FSN) and that they understand the problem and the actions to be taken.
- Destroy all affected lots (listed in the FSN) and contact Thermo-Fisher customer services / local distributor for replacements.
- Discs that have been stored between -20°C and 2°C remain unaffected for the entire shelf life (36 months).
- If concerns exist after repeat testing, alternative methods of establishing ceftazidime susceptibility should be used.
- As part of your review processes, report any incorrect results to MHRA via Yellow Card or the relevant devolved administration.
- Directors of pathology
- Laboratory managers
- Lead biomedical scientists (microbiology)
Deadlines for actions
Actions underway: 7 December 2017
Actions complete: 21 December 2017
Telephone: 01256 694 245
If you are responsible for cascading these alerts in your organisation, these are our suggested distribution lists.
Trusts (NHS boards in Scotland)
CAS and NICAS liaison officers for onward distribution to all relevant staff including:
- Clinical pathology directors
- Infection prevention and control directors
- Medical directors
- Purchasing managers
- Supplies managers
Public Health England
Directors for onward distribution to:
- PHE laboratories
- Laboratory managers
- Regional microbiologists
- Risk manager
Establishments registered with the Care Quality Commission (CQC) (England only)
- Hospitals in the independent sector
- Independent treatment centres
Please note: CQC and OFSTED do not distribute these alerts. Independent healthcare providers and social care providers can sign up to receive MDAs directly from the Department of Health’s Central Alerting System (CAS) by sending an email to: firstname.lastname@example.org and requesting this facility.
Send enquiries about this notice to MHRA, quoting reference number MDA/2017/034 or
Rehad Abdool Gaffoor, MHRA
Tel: 020 3080 6459
Devices Clinical Team, MHRA
Tel: 020 3080 7274
Reporting adverse incidents in England
Through Yellow Card
Alerts in Northern Ireland are distributed via the NI SABS system.
Enquiries and adverse incident reports in Northern Ireland should be addressed to:
Northern Ireland Adverse Incident Centre, CMO Group,
Department of Health, Social Services and Public Safety
Tel: 028 9052 3868
Northern Ireland Adverse Incident Centre (NIAIC)
Please report directly to NIAIC using the forms on our website.
Enquiries and adverse incident reports in Scotland should be addressed to:
Incident Reporting and Investigation Centre,
Health Facilities Scotland,
NHS National Services Scotland
Tel: 0131 275 7575
Fax: 0131 314 0722
Reporting adverse incidents in Scotland
NHS Boards and Local Authorities in Scotland – report to Health Facilities Scotland.
Contractors such as private hospitals carrying out NHS work and private care homes that accept social work funded clients – report to Health Facilities Scotland.
Private facilities providing care to private clients report to the Care Inspectorate and MHRA.
Enquiries in Wales should be addressed to:
Healthcare Quality Division,
Tel: 02920 823 624 / 02920 825 510
Reporting adverse incidents in Wales
Report to MHRA through Yellow Card and follow specific advice for reporting in Wales in MDA/2004/054 (Wales).