{"analytics_identifier":null,"base_path":"/benefit-overpayments","content_id":"7e2083a7-0e11-48bd-8d07-9b7bd6aaf966","description":"Benefit overpayments - how they happen, your responsibilities, making repayments to DWP Debt Management, appeal an overpayment decision, Direct Earnings Attachment (DEA) ","details":{"external_related_links":[],"hide_chapter_navigation":false,"parts":[{"body":"\u003cp\u003eTell the office dealing with your benefit straight away if:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eyou think you’re being overpaid\u003c/li\u003e\n  \u003cli\u003eyour \u003ca href=\"/report-benefits-change-circumstances\"\u003ecircumstances change\u003c/a\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYou may have to pay back the benefit if you’ve been overpaid.\u003c/p\u003e\n\n\u003cp\u003eThere’s a different process for \u003ca href=\"/tax-credits-overpayments\"\u003etax credits overpayment\u003c/a\u003e and \u003ca href=\"/repay-child-benefit-overpayments\"\u003eChild Benefit overpayment\u003c/a\u003e, or if you’ve been overpaid by \u003ca rel=\"external\" href=\"https://www.mygov.scot/benefit-overpayments\"\u003eSocial Security Scotland\u003c/a\u003e or \u003ca rel=\"external\" href=\"https://www.nidirect.gov.uk/contacts/debt-management-northern-ireland\"\u003ethe Department for Communities (\u003cabbr title=\"Department for Communities\"\u003eDfC\u003c/abbr\u003e)\u003c/a\u003e.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Warning\" class=\"application-notice help-notice\"\u003e\n\u003cp\u003eYou may be prosecuted for \u003ca href=\"/benefit-fraud\"\u003ebenefit fraud\u003c/a\u003e or have to pay a penalty if you do not tell benefit providers about overpayments.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n  \u003cp\u003eThis guide is also available \u003ca href=\"/gordaliadau-budd-dal\"\u003ein Welsh (Cymraeg)\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"if-youve-been-overpaid-universal-credit\"\u003eIf you’ve been overpaid Universal Credit\u003c/h2\u003e\n\n\u003cp\u003eYou can report an overpayment by \u003ca href=\"/sign-in-universal-credit\"\u003esigning into your Universal Credit account\u003c/a\u003e or calling the Universal Credit helpline.\u003c/p\u003e\n\n\u003cdiv class=\"contact\"\u003e\n\u003cp\u003eUniversal Credit helpline\u003cbr\u003e\nTelephone: 0800 328 5644 \u003cbr\u003e\nWelsh language: 0800 328 1744\u003cbr\u003e\n\u003ca href=\"https://www.relayuk.bt.com\"\u003eRelay UK\u003c/a\u003e (if you cannot hear or speak on the phone): 18001 then 0800 328 5644\u003cbr\u003e\nBritish Sign Language (BSL) \u003ca href=\"https://connect.interpreterslive.co.uk/vrs?ilc=DWP\"\u003evideo relay service\u003c/a\u003e if you’re on a computer - find out how to \u003ca href=\"https://www.youtube.com/watch?v=oELNMfAvDxw\"\u003euse the service on mobile or tablet\u003c/a\u003e\u003cbr\u003e\nMonday to Friday, 8am to 6pm \u003cbr\u003e\n\u003ca href=\"/call-charges\"\u003eFind out about call charges\u003c/a\u003e\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"when-the-benefit-office-will-contact-you\"\u003eWhen the benefit office will contact you\u003c/h2\u003e\n\n\u003cp\u003eYou’ll get a letter to let you know that you’ve been overpaid.\u003c/p\u003e\n\n\u003cp\u003eIf you think it’s a mistake you can ask for \u003ca href=\"/mandatory-reconsideration\"\u003emandatory reconsideration\u003c/a\u003e. You usually need to do this within one month of receiving the letter.\u003c/p\u003e\n\n\u003ch3 id=\"housing-benefit-paid-directly-to-your-landlord\"\u003eHousing Benefit paid directly to your landlord\u003c/h3\u003e\n\n\u003cp\u003eYour landlord may be asked to repay the money if they’re responsible for an overpayment. You may have to repay if it was your fault.\u003c/p\u003e\n\n","slug":"overview","title":"Overview"},{"body":"\u003cp\u003eYou may have to pay the money back if you’ve been overpaid. For example, if:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ethe information you gave was wrong\u003c/li\u003e\n  \u003cli\u003eyou did not report a change in your circumstances straight away\u003c/li\u003e\n  \u003cli\u003eyou gave the wrong information when you reported a change of circumstances\u003c/li\u003e\n  \u003cli\u003ea mistake was made with your payment\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eFind out \u003ca href=\"/benefit-overpayments/how-to-make-a-repayment\"\u003ehow to make repayments\u003c/a\u003e.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n  \u003cp\u003eThere’s a different system \u003ca href=\"/benefit-overpayments/repayments-when-someone-has-died\"\u003eif the person overpaid has died\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n","slug":"when-repayments-have-to-be-made","title":"When repayments have to be made"},{"body":"\u003cp\u003eThe Department for Work and Pensions (\u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e) can recover benefit overpayments from a person’s estate.\u003c/p\u003e\n\n\u003cp\u003eAn overpayment could have happened because, for example, the person who died:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ehad more savings than they declared in their benefit claim\u003c/li\u003e\n  \u003cli\u003ehad not declared an income\u003c/li\u003e\n  \u003cli\u003ewas in hospital or a nursing home and had not told \u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e\n\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eIf you’re dealing with the estate, \u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e will write to you once \u003ca href=\"/applying-for-probate\"\u003eprobate has been granted\u003c/a\u003e to ask for the information they need.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n  \u003cp\u003eYou should not distribute the estate until you know what needs to be repaid. If you do, you may have to pay back the money yourself.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"what-you-need-to-do\"\u003eWhat you need to do\u003c/h2\u003e\n\n\u003cp\u003eYou’ll be asked to provide information to help work out if anything needs to be repaid.\u003c/p\u003e\n\n\u003cp\u003eYou may need bank statements, building society passbooks or other information about the dead person’s assets.\u003c/p\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n  \u003cp\u003eIf you do not provide the information asked for, the overpayment will be calculated based on the probate figure before any deductions (that is, the whole estate).\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"if-there-has-been-an-overpayment\"\u003eIf there has been an overpayment\u003c/h2\u003e\n\n\u003cp\u003e\u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e will write to you asking for the money back from the estate. They will tell you how any overpayment has been worked out and explain why it happened. They will also tell you how to pay.\u003c/p\u003e\n\n\u003cp\u003eIf you need to discuss your payment, or setting up a repayment plan, call \u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e’s Debt Management Recovery from Estates. The number is on the letter.\u003c/p\u003e\n\n\u003cp\u003eYou can also write to them:\u003c/p\u003e\n\n\u003ch3 id=\"if-youre-in-england-and-wales\"\u003eIf you’re in England and Wales\u003c/h3\u003e\n\u003cdiv class=\"address\"\u003e\u003cdiv class=\"adr org fn\"\u003e\u003cp\u003e\nDebt Management (RE)\u003cbr\u003eMail Handling Site A\u003cbr\u003eWolverhampton\u003cbr\u003eWV98 2DG\n\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\n\n\u003ch3 id=\"if-youre-in-scotland\"\u003eIf you’re in Scotland\u003c/h3\u003e\n\u003cdiv class=\"address\"\u003e\u003cdiv class=\"adr org fn\"\u003e\u003cp\u003e\nDebt Management (RES)\u003cbr\u003eMail Handling Site A\u003cbr\u003eWolverhampton\u003cbr\u003eWV98 2DH\n\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\n\n\u003cdiv role=\"note\" aria-label=\"Information\" class=\"application-notice info-notice\"\u003e\n  \u003cp\u003eIf you’re in Northern Ireland, contact the \u003ca rel=\"external\" href=\"https://www.nidirect.gov.uk/contacts/debt-management\"\u003eDepartment for Communities Debt Management service\u003c/a\u003e.\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"if-you-disagree-with-the-overpayment-decision\"\u003eIf you disagree with the overpayment decision\u003c/h2\u003e\n\n\u003cp\u003eIf you disagree with the overpayment decision, you can ask for the decision to be looked at again - this is called a ‘\u003ca href=\"/mandatory-reconsideration\"\u003emandatory reconsideration\u003c/a\u003e’.\u003c/p\u003e\n\n\u003cp\u003eYou can do this if you:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ethink \u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e made an error or missed important evidence\u003c/li\u003e\n  \u003cli\u003edisagree with the reasons for the decision\u003c/li\u003e\n  \u003cli\u003ewant to have the decision looked at again\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch2 id=\"payments-made-after-death\"\u003ePayments made after death\u003c/h2\u003e\n\n\u003cp\u003eIf the overpayment happened because the payment arrived before \u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e were told about the death, \u003ca href=\"/benefit-overpayments/how-to-make-a-repayment\"\u003e\u003cabbr title=\"Department of Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Management\u003c/a\u003e will contact:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ethe deceased’s next of kin\u003c/li\u003e\n  \u003cli\u003ethe bank the benefit was paid in to\u003c/li\u003e\n  \u003cli\u003ewhoever is handling the estate\u003c/li\u003e\n\u003c/ul\u003e\n\n","slug":"repayments-when-someone-has-died","title":"Repayments when someone has died"},{"body":"\u003cp\u003eHow you pay back the overpayment depends on:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ewhether you’re making repayments for the first time or restarting them\u003c/li\u003e\n  \u003cli\u003ewhether you still receive benefits\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eThere’s a different process for \u003ca href=\"/tax-credits-overpayments\"\u003etax credits overpayment\u003c/a\u003e and \u003ca href=\"/repay-child-benefit-overpayments\"\u003eChild Benefit overpayment\u003c/a\u003e, or if you’ve been overpaid by \u003ca rel=\"external\" href=\"https://www.mygov.scot/benefit-overpayments\"\u003eSocial Security Scotland\u003c/a\u003e or \u003ca rel=\"external\" href=\"https://www.nidirect.gov.uk/contacts/debt-management-northern-ireland\"\u003ethe Department for Communities (\u003cabbr title=\"Department for Communities\"\u003eDfC\u003c/abbr\u003e)\u003c/a\u003e.\u003c/p\u003e\n\n\u003ch2 id=\"start-making-repayments-if-youre-still-receiving-benefits\"\u003eStart making repayments if you’re still receiving benefits\u003c/h2\u003e\n\n\u003cp\u003eIf you’re still receiving benefits, the regular amount you get will be reduced until you’ve paid back the money.\u003c/p\u003e\n\n\u003cp\u003eContact the Department for Work and Pensions (\u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e) Debt Management contact centre if you think too much has been taken for a repayment.\u003c/p\u003e\n\n\u003ch2 id=\"start-making-repayments-if-you-no-longer-receive-benefits\"\u003eStart making repayments if you no longer receive benefits\u003c/h2\u003e\n\n\u003cp\u003eYou’ll get a letter from \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Management explaining how to \u003ca href=\"/repay-manage-benefit-owed\"\u003erepay and manage benefit money you owe\u003c/a\u003e. You can pay back the overpayment in full or set up regular monthly payments.\u003c/p\u003e\n\n\u003ch2 id=\"get-help-with-your-repayments\"\u003eGet help with your repayments\u003c/h2\u003e\n\n\u003cp\u003eContact \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Management if you need help managing your repayments. They can talk you through your options, including what you can afford to pay.\u003c/p\u003e\n\n\u003cdiv class=\"contact\"\u003e\n\u003cp\u003eDWP Debt Management contact centre\u003cbr\u003e\nTelephone: 0800 916 0647\u003cbr\u003e\n\u003ca href=\"https://www.relayuk.bt.com\"\u003eRelay UK\u003c/a\u003e (if you cannot hear or speak on the phone): 18001 then 0800 916 0647\u003cbr\u003e\n\u003ca href=\"http://dwpdmmenu.signvideo.net\"\u003eVideo relay service\u003c/a\u003e for British Sign Language (BSL) users - \u003ca href=\"https://www.youtube.com/watch?v=Osx7FFxFpNY\" data-youtube-player=\"off\"\u003echeck you can use the service\u003c/a\u003e\u003cbr\u003e\nCalling from abroad: +44 (0)161 904 1233\u003cbr\u003e\nMonday to Friday, 8am to 7:30pm\u003cbr\u003e\n\u003ca href=\"/call-charges\"\u003eFind out about call charges\u003c/a\u003e\u003c/p\u003e\n\u003c/div\u003e\n\n\u003ch2 id=\"if-you-do-not-pay-back-the-money\"\u003eIf you do not pay back the money\u003c/h2\u003e\n\n\u003cp\u003eIf you do not pay back the money or contact the \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Management contact centre, they may:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003e\u003ca href=\"/make-benefit-debt-deductions\"\u003eask your employer to make deductions from your pay\u003c/a\u003e\u003c/li\u003e\n  \u003cli\u003epass your case to an independent debt collector\u003c/li\u003e\n  \u003cli\u003epass your case to the \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Enforcement Team\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003ch3 id=\"if-your-case-is-passed-to-an-independent-debt-collector\"\u003eIf your case is passed to an independent debt collector\u003c/h3\u003e\n\n\u003cp\u003eYou’ll get a letter to tell you about this from one of the following debt collection agencies:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eAdvantis\u003c/li\u003e\n  \u003cli\u003eBPO Collections\u003c/li\u003e\n  \u003cli\u003eCCS Collect\u003c/li\u003e\n  \u003cli\u003eMoorcroft\u003c/li\u003e\n  \u003cli\u003ePast Due Credit\u003c/li\u003e\n  \u003cli\u003eResolve Call\u003c/li\u003e\n  \u003cli\u003eShakespeare Martineau\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eYou should deal directly with the debt collector to arrange repayment.\u003c/p\u003e\n\n\u003ch3 id=\"if-your-case-is-passed-to-the-dwp-debt-enforcement-team\"\u003eIf your case is passed to the \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Enforcement Team\u003c/h3\u003e\n\n\u003cp\u003eYou’ll get a letter from the team asking you to set up a repayment plan.\u003c/p\u003e\n\n\u003cp\u003eIf you do not contact the team or if you do not follow your repayment plan, the team will submit a claim against you to HM Courts and Tribunals Service (\u003cabbr title=\"HM Courts and Tribunals Service\"\u003eHMCTS\u003c/abbr\u003e). The team will add extra costs to the money you owe.\u003c/p\u003e\n\n\u003cp\u003eYou’ll then need to repay all the money you owe within 6 months or the team will apply for a \u003ca href=\"/county-court-judgments-ccj-for-debt\"\u003ecounty court judgment\u003c/a\u003e.\u003c/p\u003e\n\n\u003cp\u003eIf you get a county court judgment:\u003c/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003ethe court will add more costs to the money you owe\u003c/li\u003e\n  \u003cli\u003eyour credit score will be affected for up to 6 years\u003c/li\u003e\n\u003c/ul\u003e\n\n\u003cp\u003eThe \u003cabbr title=\"Department for Work and Pensions\"\u003eDWP\u003c/abbr\u003e Debt Enforcement Team may also take further action, like taking money directly from your wages.\u003c/p\u003e\n\n","slug":"how-to-make-a-repayment","title":"How to make a repayment"}]},"document_type":"guide","first_published_at":"2012-10-15T16:44:19+01:00","links":{"available_translations":[{"api_path":"/api/content/benefit-overpayments","api_url":"https://www.gov.uk/api/content/benefit-overpayments","base_path":"/benefit-overpayments","content_id":"7e2083a7-0e11-48bd-8d07-9b7bd6aaf966","document_type":"guide","links":{},"locale":"en","public_updated_at":"2015-01-23T16:16:40Z","schema_name":"guide","title":"Benefit overpayments","web_url":"https://www.gov.uk/benefit-overpayments","withdrawn":false}],"mainstream_browse_pages":[{"api_path":"/api/content/browse/benefits/manage-your-benefit","api_url":"https://www.gov.uk/api/content/browse/benefits/manage-your-benefit","base_path":"/browse/benefits/manage-your-benefit","content_id":"d89b1fd0-6f3a-4675-a000-d2f0d9df21fa","description":"Sign in to your account, report changes, find out about overpayments, or appeal a decision. Includes existing Universal Credit and tax credits claims. ","document_type":"mainstream_browse_page","links":{},"locale":"en","public_updated_at":"2023-08-01T14:45:34Z","schema_name":"mainstream_browse_page","title":"Manage an existing benefit, payment or claim","web_url":"https://www.gov.uk/browse/benefits/manage-your-benefit","withdrawn":false}],"ordered_related_items":[{"api_path":"/api/content/contact-jobcentre-plus","api_url":"https://www.gov.uk/api/content/contact-jobcentre-plus","base_path":"/contact-jobcentre-plus","content_id":"7f6e97b2-fc2e-4e21-b854-88fcb84d866d","document_type":"guide","links":{"mainstream_browse_pages":[{"api_path":"/api/content/browse/working/finding-job","api_url":"https://www.gov.uk/api/content/browse/working/finding-job","base_path":"/browse/working/finding-job","content_id":"eceb3053-43d1-4a49-873d-85ff9ade7066","description":"Job search, Jobseeker's Allowance (JSA), job offers, right to work share codes, apprenticeships and volunteering","document_type":"mainstream_browse_page","links":{"parent":[{"api_path":"/api/content/browse/working","api_url":"https://www.gov.uk/api/content/browse/working","base_path":"/browse/working","content_id":"a24f0662-bbfe-4b77-9ec0-e73240e88b9a","description":"Includes holidays, finding a job and redundancy","document_type":"mainstream_browse_page","links":{},"locale":"en","public_updated_at":"2021-07-09T12:54:10Z","schema_name":"mainstream_browse_page","title":"Working, jobs and pensions","web_url":"https://www.gov.uk/browse/working","withdrawn":false}]},"locale":"en","public_updated_at":"2026-01-07T17:16:09Z","schema_name":"mainstream_browse_page","title":"Finding a job","web_url":"https://www.gov.uk/browse/working/finding-job","withdrawn":false}]},"locale":"en","public_updated_at":"2024-12-10T10:52:37Z","schema_name":"guide","title":"Contact Jobcentre Plus","web_url":"https://www.gov.uk/contact-jobcentre-plus","withdrawn":false},{"api_path":"/api/content/contact-pension-service","api_url":"https://www.gov.uk/api/content/contact-pension-service","base_path":"/contact-pension-service","content_id":"e22f24c4-cbcb-49d9-913d-ecdf7e3a4cd3","document_type":"guide","links":{"mainstream_browse_pages":[{"api_path":"/api/content/browse/working/state-pension","api_url":"https://www.gov.uk/api/content/browse/working/state-pension","base_path":"/browse/working/state-pension","content_id":"57356c7f-feb7-4b18-8bda-e2274307186b","description":"Calculating State Pension, Pension Credit, eligibility, claiming and deferring","document_type":"mainstream_browse_page","links":{"parent":[{"api_path":"/api/content/browse/working","api_url":"https://www.gov.uk/api/content/browse/working","base_path":"/browse/working","content_id":"a24f0662-bbfe-4b77-9ec0-e73240e88b9a","description":"Includes holidays, finding a job and redundancy","document_type":"mainstream_browse_page","links":{},"locale":"en","public_updated_at":"2021-07-09T12:54:10Z","schema_name":"mainstream_browse_page","title":"Working, jobs and pensions","web_url":"https://www.gov.uk/browse/working","withdrawn":false}]},"locale":"en","public_updated_at":"2022-12-21T09:00:19Z","schema_name":"mainstream_browse_page","title":"State Pension","web_url":"https://www.gov.uk/browse/working/state-pension","withdrawn":false}]},"locale":"en","public_updated_at":"2024-12-10T11:38:31Z","schema_name":"guide","title":"Contact the Pension Service","web_url":"https://www.gov.uk/contact-pension-service","withdrawn":false},{"api_path":"/api/content/benefit-fraud","api_url":"https://www.gov.uk/api/content/benefit-fraud","base_path":"/benefit-fraud","content_id":"3489076b-8c47-42ac-850d-03181891ab61","document_type":"answer","links":{"mainstream_browse_pages":[{"api_path":"/api/content/browse/benefits/manage-your-benefit","api_url":"https://www.gov.uk/api/content/browse/benefits/manage-your-benefit","base_path":"/browse/benefits/manage-your-benefit","content_id":"d89b1fd0-6f3a-4675-a000-d2f0d9df21fa","description":"Sign in to your account, report changes, find out about overpayments, or appeal a decision. Includes existing Universal Credit and tax credits claims. ","document_type":"mainstream_browse_page","links":{"parent":[{"api_path":"/api/content/browse/benefits","api_url":"https://www.gov.uk/api/content/browse/benefits","base_path":"/browse/benefits","content_id":"f141fa95-0d79-4aed-8429-ed223a8f106a","description":"Includes eligibility, appeals, tax credits and Universal Credit","document_type":"mainstream_browse_page","links":{},"locale":"en","public_updated_at":"2018-05-16T16:12:49Z","schema_name":"mainstream_browse_page","title":"Benefits","web_url":"https://www.gov.uk/browse/benefits","withdrawn":false}]},"locale":"en","public_updated_at":"2023-08-01T14:45:34Z","schema_name":"mainstream_browse_page","title":"Manage an existing benefit, payment or claim","web_url":"https://www.gov.uk/browse/benefits/manage-your-benefit","withdrawn":false}]},"locale":"en","public_updated_at":"2015-04-01T00:01:01Z","schema_name":"answer","title":"Benefit fraud","web_url":"https://www.gov.uk/benefit-fraud","withdrawn":false}],"organisations":[{"analytics_identifier":"D10","api_path":"/api/content/government/organisations/department-for-work-pensions","api_url":"https://www.gov.uk/api/content/government/organisations/department-for-work-pensions","base_path":"/government/organisations/department-for-work-pensions","content_id":"b548a09f-8b35-4104-89f4-f1a40bf3136d","details":{"acronym":"DWP","brand":"department-for-work-pensions","default_news_image":{"high_resolution_url":"https://assets.publishing.service.gov.uk/media/5a37dab1e5274a7908e35204/s960_dwp-caxton-house-logo-960.jpg","url":"https://assets.publishing.service.gov.uk/media/5a37dab040f0b649cfaf7b4b/s300_dwp-caxton-house-logo-960.jpg"},"logo":{"crest":"single-identity","formatted_title":"Department\u003cbr/\u003efor Work \u0026amp; \u003cbr/\u003ePensions"},"organisation_govuk_status":{"status":"live","updated_at":null,"url":null}},"document_type":"organisation","links":{},"locale":"en","schema_name":"organisation","title":"Department for Work and Pensions","web_url":"https://www.gov.uk/government/organisations/department-for-work-pensions","withdrawn":false}],"parent":[{"api_path":"/api/content/browse/benefits/manage-your-benefit","api_url":"https://www.gov.uk/api/content/browse/benefits/manage-your-benefit","base_path":"/browse/benefits/manage-your-benefit","content_id":"d89b1fd0-6f3a-4675-a000-d2f0d9df21fa","description":"Sign in to your account, report changes, find out about overpayments, or appeal a decision. Includes existing Universal Credit and tax credits claims. ","document_type":"mainstream_browse_page","links":{"parent":[{"api_path":"/api/content/browse/benefits","api_url":"https://www.gov.uk/api/content/browse/benefits","base_path":"/browse/benefits","content_id":"f141fa95-0d79-4aed-8429-ed223a8f106a","description":"Includes eligibility, appeals, tax credits and Universal Credit","document_type":"mainstream_browse_page","links":{},"locale":"en","public_updated_at":"2018-05-16T16:12:49Z","schema_name":"mainstream_browse_page","title":"Benefits","web_url":"https://www.gov.uk/browse/benefits","withdrawn":false}]},"locale":"en","public_updated_at":"2023-08-01T14:45:34Z","schema_name":"mainstream_browse_page","title":"Manage an existing benefit, payment or claim","web_url":"https://www.gov.uk/browse/benefits/manage-your-benefit","withdrawn":false}],"primary_publishing_organisation":[{"analytics_identifier":"OT1056","api_path":"/api/content/government/organisations/government-digital-service","api_url":"https://www.gov.uk/api/content/government/organisations/government-digital-service","base_path":"/government/organisations/government-digital-service","content_id":"af07d5a5-df63-4ddc-9383-6a666845ebe9","details":{"acronym":"GDS","brand":"government-digital-service","default_news_image":null,"logo":{"crest":"gds","formatted_title":"Government\u003cbr/\u003eDigital Service"},"organisation_govuk_status":{"status":"live","updated_at":null,"url":null}},"document_type":"organisation","links":{},"locale":"en","schema_name":"organisation","title":"Government Digital Service","web_url":"https://www.gov.uk/government/organisations/government-digital-service","withdrawn":false}],"taxons":[{"api_path":"/api/content/welfare/entitlement","api_url":"https://www.gov.uk/api/content/welfare/entitlement","base_path":"/welfare/entitlement","content_id":"536f83c0-8c67-47a3-88a4-d5b1eda591ed","details":{"internal_name":"Benefits entitlement [M]","notes_for_editors":"","visible_to_departmental_editors":false},"document_type":"taxon","links":{"parent_taxons":[{"api_path":"/api/content/welfare","api_url":"https://www.gov.uk/api/content/welfare","base_path":"/welfare","content_id":"dded88e2-f92e-424f-b73e-6ad24a839c51","description":"","details":{"internal_name":"Welfare","notes_for_editors":"","visible_to_departmental_editors":true},"document_type":"taxon","links":{"root_taxon":[{"api_path":"/api/content/","api_url":"https://www.gov.uk/api/content/","base_path":"/","content_id":"f3bbdec2-0e62-4520-a7fd-6ffd5d36e03a","document_type":"homepage","links":{},"locale":"en","public_updated_at":"2026-02-18T13:00:23Z","schema_name":"homepage","title":"GOV.UK homepage","web_url":"https://www.gov.uk/","withdrawn":false}]},"locale":"en","phase":"live","public_updated_at":"2018-09-16T20:32:41Z","schema_name":"taxon","title":"Welfare","web_url":"https://www.gov.uk/welfare","withdrawn":false}]},"locale":"en","phase":"live","public_updated_at":"2018-08-22T13:14:40Z","schema_name":"taxon","title":"Benefits entitlement","web_url":"https://www.gov.uk/welfare/entitlement","withdrawn":false}]},"locale":"en","phase":"live","public_updated_at":"2015-01-23T16:16:40+00:00","publishing_app":"publisher","publishing_request_id":"21-1761832927.551-10.13.21.159-19396","publishing_scheduled_at":null,"rendering_app":"frontend","scheduled_publishing_delay_seconds":null,"schema_name":"guide","title":"Benefit overpayments","updated_at":"2026-03-16T09:24:55+00:00","withdrawn_notice":{}}