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Bringing people to the forefront of the Department for Transport's policies to ensure transport systems work for everyone.
Helping DfT understand the transport needs of people who are either approaching retirement or have recently retired.
Helping DfT understand the transport needs of professionals who live in urban areas with good public transport provision.
Helping DfT understand the transport needs of people living with their families in affluent small towns or rural areas.
Helping DfT understand the transport needs of people living with their families in urban and suburban areas.
Helping DfT understand the transport needs of people with young families balancing childcare and work responsibilities.
Helping DfT understand the transport needs of older people still in employment and relying on their car.
This report details the technical approach for the development of the transport user personas for DfT.
Helping DfT understand the transport needs of younger adults most likely to be students or looking for work, living in urban areas.
Helping DfT understand the transport needs of people who are older, likely to live alone with no car and may have one or more health conditions.
Understanding the current behaviours and travel preferences of different types of transport users.
Helping DfT understand the transport needs of people who may have mobility impairments and rely on their car more for their journeys.
Sign into or set up a personal tax account to check and manage HMRC records, including Income Tax, change of address, Self Assessment and company car tax.
This section includes tools to help you understand a policy problem or policy area and the challenge facing you.
Research with people who cannot or will not use digital services: who to include, how to do it, digital inclusion scale, assisted digital personas.
List of all the tools and techniques in the toolkit.
The UK government's design principles and examples of how they've been used.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
This guide explains what the public register is, what details you need to give us, and how the public can access this information.
Don’t include personal or financial information like your National Insurance number or credit card details.
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