We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Restrictions during lockdowns impacted where we could spend our money, pushing up the proportion of online retail sales to an all-time high. This article analyses RSI, CHAPS, and Revolut data to explore what people were spending their money on from...
Information on methods used by fraudsters to target members of the public when using online financial and retail services.
This research explored the attitudes and experiences of individuals shopping online, including misrepresentation or undervaluation, and consumer awareness of VAT and customs requirements.
New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers
Find out your VAT obligations if you use an online marketplace to sell goods in the UK.
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
VAT and other taxes on shopping and services, including tax-free shopping, energy-saving equipment and mobility aids.
What you need to do now that the eCommerce Directive no longer applies to the UK.
How to find export opportunities and overseas customers for your business on great.gov.uk: get help selling online overseas, get help from a trade specialist.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
Rules for online and distance selling for businesses
UK customers may not be able to access their online content services when they visit the EU.
Find out how to work out what VAT to charge when goods are sold if you’re an online marketplace operator.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.