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If you're advertising or marketing, including direct marketing, you must be accurate and honest and follow the advertising codes of practice
All marketing and advertising must be: an accurate description of the…
Advertising to consumers The Consumer Protection from Unfair Trading…
There are 2 advertising codes of practice that describe how businesses…
You must describe your product accurately. This means if you make a claim…
You must check if customers want to be contacted by fax, phone, post or…
Apply the government secure email policy.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Make sure that domains that do not send email cannot be used for spoofing.
Apply for changes to your marketing authorisation, including minor variations type IA and IB, major variations type II and extensions.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Setting up an email address, protecting users from spam and testing before you launch.
How to sign up for our email reminders service which tells you when your company’s accounts and confirmation statements are due.
Guidance for the pharmaceutical industry on who can be a Marketing Authorisation Holder, named distributor or local representative and how to make changes to these.
How to contact MHRA for specific services or enquiries.
How to renew marketing authorisations for products granted through different routes and at different times.
How the MHRA processes variations to Marketing Authorisations (MAs)
DHSC's data protection policy and procedures for email subscriptions.
A letter providing guidance on the post-transition conversion process was sent by email on 23 October 2020 to the Community MA holders.
Rules for online and distance selling for businesses
An overview of the process including submitting or fast tracking an application, naming your medicine and paying fees.
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