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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
If you sell a customer a product or a service, you need to give them an…
Your invoice must include: a unique identification number your company…
Your right to be paid You can set your own payment terms, such as…
SLC issues guidance for repayment customers and answers common questions.
Find out the information you must give to customers on food products and how to give it.
Tells HM Passport Office staff how guidance changes for customers when they move across an age boundary while we are processing their application.
Tells HM Passport Office staff what to do if they're concerned about customers who have threatened to harm themselves or others.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
Find out if you need to pay VAT when you sell goods to customers in the UK using an online marketplace.
HMRC records a rise in the number of customers reporting 'suspicious contact' from fraudsters.
Find out how to protect your details, how to report fraud and what HMRC does to help keep you safe online.
Tells HM Passport Office staff about responding to crisis events in the UK and overseas.
Our approach to working with clients and making applications.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
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