We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Find out the information you must give to customers on food products and how to give it.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
New proposals to give consumers confidence to take up smart devices.
Things to consider when buying and using products.
Information about suspected side effects of e-cigarettes and how to report side effects.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Supporting documentation for legislation which gives the Competition and Markets Authority (CMA) new, targeted powers to drive competition and protect consumers.
Information for consumers and businesses on their rights and responsibilities under consumer law.
We're seeking evidence on domestic consumers with non-domestic energy supply contracts.
Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.
Energywatch was responsible for protecting and promoting the interests of all gas and electricity consumers in Great Britain. Energywatch was created in November 2000 and desolved in 2008 when it became Consumer Focus.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Advice for consumers in response to the coronavirus (COVID-19) outbreak in the UK.
New laws to be introduced to ban unavoidable hidden fees to force businesses to be upfront with customers
Guidance for business and consumers on rights for consumers who have experienced misleading or aggressive selling.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.
We are seeking views from anyone who has an interest, expertise, or experience in any or all of the consumer transparency proposals contained in this consultation document.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.