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Things to consider when buying and using products.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Guidance for manufacturers, importers and distributors.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
These reports set out the Regulator of Social Housing’s approach to consumer regulation.
Energywatch was responsible for protecting and promoting the interests of all gas and electricity consumers in Great Britain. Energywatch was created in November 2000 and desolved in 2008 when it became Consumer Focus.
Your rights as a passenger when travelling to the European Union.
Ensuring you get what you pay for.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Resources for individuals and organisations to use supporting a variety of safety awareness campaigns.
Documents relating to the consumer regulation changes outlined by the social housing white paper
Information and resources.
Advice for higher education providers and undergraduate students to help them understand their obligations under consumer protection law.
The CMA is looking at consumer protection in the green heating and insulation sector.
This report covers the progress that has been made in the 18 months since the consumer empowerment strategy was launched.
The council is not meeting the required outcomes of RSH's consumer standards.
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