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43 results

43 results that are All research and statistics, sorted by Updated (newest)
  • CMA AI strategic update

    The Competition and Markets Authority (CMA) has released its AI strategic update, which sets out how it is ensuring consumers, businesses and the wider economy reap the benefits of developments in AI, while harms are mitigat…

    • Document type: Research
    • Organisation: Competition and Markets Authority
    • Updated:
  • Investigating the prevalence and impact of fake reviews

    This research investigates the prevalence of fake reviews on UK e-commerce platforms and assesses the impact and subsequent harm they can have on UK consumers.

    • Document type: Research
    • Organisation: Department for Business and Trade
    • Updated:
  • Digital consumer issues research

    This research was commissioned to help build and strengthen the DCMS Digital Regulation Policy team’s evidence base regarding digital consumer issues.

    • Document type: Research
    • Organisation: Closed organisation: Department for Digital, Culture, Media & Sport
    • Updated:
  • Consumer protection study 2022

    Study of the problems consumers faced with purchases, their impacts on consumers and how successfully they were resolved.

    • Document type: Research
    • Organisation: Department for Business and Trade and 1 others
    • Updated:
  • Online Choice Architecture: How digital design can harm competition and consumers

    Two papers from the CMA's Behavioural Hub discussing and summarising evidence on online choice architecture (OCA) and how it potentially causes harm.

    • Document type: Research
    • Part of a collection: Online choice architecture work
    • Organisation: Competition and Markets Authority
    • Updated:
  • Protecting consumers during the coronavirus pandemic: 15 March 2021 update

    An update on the CMA’s work in response to the coronavirus pandemic.

    • Document type: Research
    • Part of a collection: CMA coronavirus (COVID-19) response
    • Organisation: Competition and Markets Authority
    • Updated:
  • Algorithms: How they can reduce competition and harm consumers

    Paper from the CMA's Data, Technology and Analytics (DaTA) Unit, identifying potential harms to competition and consumers from the use of algorithms.

    • Document type: Research and analysis
    • Organisation: Competition and Markets Authority
    • Updated:
  • 3D printing of spare parts for consumer domestic appliances: safety and legal implications

    An assessment of the safety and legal issues relating to the manufacture, sale and installation of 3D printed spare parts made by unauthorised manufacturers for use in consumer domestic appliances.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Safety of domestic virtual reality systems

    An assessment of the safety implications of domestic virtual reality systems.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Domestic battery energy storage systems

    A review of the safety risks of domestic battery energy storage systems and measures to mitigate these.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Use of distributed ledger technologies to verify the provenance of goods

    A review of the use of blockchain and other distributed ledger technologies to verify the provenance of goods.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Consumer attitudes to fire safety information on furniture

    Research into consumer awareness and attitudes to fire safety information on soft furnishings and testing designs for new fire safety labels.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Best practice in manual design: scoping study

    A review of 25 large white goods manuals against criteria based on industry practices and standards.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Insights into product recall effectiveness

    Research testing behaviourally-informed product recall messages with a consumer panel.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • Consumer attitudes to product safety

    Research into consumer attitudes and behaviours in relation to product safety.

    • Document type: Research
    • Part of a collection: Product safety research
    • Organisation: Department for Business and Trade and 2 others
    • Updated:
  • OPSS Covid-19 consumer survey

    Summary of the Covid-19 online consumer survey that took place in three waves between 9 April to 6 July.

    • Document type: Research and analysis
    • Organisation: Office for Product Safety and Standards
    • Updated:
  • CMA coronavirus taskforce update: 24 April 2020

    The CMA has today published an update from its COVID-19 Taskforce, set up to monitor and respond to consumer and competition problems arising from the pandemic.

    • Document type: Research
    • Part of a collection: CMA coronavirus (COVID-19) response
    • Organisation: Competition and Markets Authority
    • Updated:
  • Airline Insolvency Review final report

    Sets out the evidence, analysis, conclusions and recommendations from the Airline Insolvency Review.

    • Document type: Independent report
    • Organisation: Department for Transport
    • Updated:
  • Consumer vulnerability: challenges and potential solutions

    This paper sets out the CMA’s key findings from its programme of work on vulnerable consumers.

    • Document type: Research and analysis
    • Organisation: Competition and Markets Authority
    • Updated:
  • Vulnerable consumers

    The CMA is undertaking work on consumer vulnerability.

    • Document type: Research and analysis
    • Organisation: Competition and Markets Authority
    • Updated: