Guidance
Vulnerability considerations: caseworker guidance
Tells HM Passport Office staff about identifying and handling vulnerability and safeguarding issues connected to our customers.
Documents
Details
This guidance tells HM Passport Office staff:
- what vulnerability means
- how to identify vulnerability considerations before, during and after a passport application
- what to consider when they identify a vulnerability indicator
- how to deal with passport applications when they identify a vulnerability indicator
Published 19 December 2022