Research and analysis

SIA customer satisfaction report for 2021

A report summarising the results of the SIA's 2021 customer satisfaction survey.

• From: Security Industry Authority
• Published: 10 November 2021

Documents

SIA customer satisfaction: 2021 report

PDF, 551 KB, 18 pages

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Details

Our customer satisfaction surveys tell us how well we are doing at delivering our services. We use the information we gain from these surveys to identify ways in which we can improve.

This report provides a summary of what we found out from the survey we conducted in June, July and August 2021.

Published 10 November 2021