Guidance

Set up Ombudsman schemes: guidance for government departments

Guidance for government departments on setting up Ombudsman schemes.

From:
Cabinet Office
Published
21 September 2010
Last updated
26 May 2022 — See all updates

Documents

Guidance on new Ombudsmen scheme

PDF, 74.5 KB, 6 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Guidance on new Ombudsmen scheme

HTML

Details

Ombudsman schemes are a free and accessible means of gaining redress for citizens who use public and private sector goods or services.

This guide is for government departments. It tells you how to set up a Ombudsman scheme.

Published 21 September 2010
Last updated 26 May 2022 + show all updates

  1. Updated contact details and change of name for the Ombudsman Association.

  2. First published.