Guidance

National Export System email: service availability and issues

Check the availability and any issues affecting the National Export System (NES) email online service.

Documents

Details

Latest updates on the availability and any issues affecting the NES email online service.

Published 1 January 2014
Last updated 10 February 2023 + show all updates
  1. Planned downtime from 1:00pm to 5:00pm on Sunday 12 February 2023 has been added.

  2. The planned downtime from 10pm on Saturday 19 February 2022 to 1am on Sunday 20 February 2022 has been cancelled.

  3. Planned downtime from 10pm on Saturday 19 February 2022 to 1am on Sunday 20 February 2022 has been added.

  4. Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled and the service issue related to logging into the National Export System has been resolved.

  5. Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  6. Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  7. You will be unable to use this service on Saturday 16 March 2019 from 9am to 11pm. Information about this issue has been added.

  8. This service will be unavailable on 23 February 2019 from 9am to 11pm, information about this issue has been added.

  9. Problems logging into the National Export System has been added to the service issues section.

  10. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  11. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  12. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  13. Planned downtime on 3 to 4 November added.

  14. The service issues section has been updated.

  15. Service issues section has been updated.

  16. Service issues section has been updated.

  17. The service issues section has been updated.

  18. Due to essential maintenance work the NES email service will send no responses on Sunday 20 May 2018 from 11am to 2pm.

  19. Planned downtime has been updated for maintenance work on the Electronic Data Capture Service 13 August 2017.

  20. Information on planned downtime for 15 June 2017 has been added.

  21. Planned downtime has been updated.

  22. Update to planned downtime section of service availability and issues.

  23. Planned downtime added to this page.

  24. Service issues section has been updated.

  25. Service issues section has been updated.

  26. Service issues section has been updated.

  27. Planned downtime has been added to this page.

  28. Planned downtime has been added to this page.

  29. First published.