Guidance

Liquefied petroleum gas (LPG) market orders and calculator

These orders, and the tank transfer price calculator, are intended to make it easier for customers to switch LP gas suppliers.

Documents

Domestic Bulk LPG Market Investigation Order

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Domestic Bulk LPG Order - explanatory note

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Domestic bulk LPG tank transfer price calculator

Domestic Bulk LPG Market Investigation (Metered Estates) Order

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LPG (Metered Estates) Order - explanatory note

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Details

These orders were made under the market investigations provisions of the Enterprise Act 2002.

They require that:

  • exclusivity periods are limited to 2 years
  • the period of notice to end supply agreements must not exceed 42 days
  • suppliers must provide a telephone point where customers can be quoted prices
  • suppliers must annually provide the CMA with customer switching data
  • the whole tank transfer process must, subject to exceptions, be at no cost to customers

The Domestic Bulk LPG Market Order additionally requires that a tank transfer mechanism is set up with a pricing formula (see tank transfer calculator) and time limits. Existing suppliers are required to complete the sale of their tanks to new suppliers, and must take no more than 42 days.

The domestic bulk LPG tank transfer price calculator helps suppliers to reach quick agreements on the price of an LPG tank which is the subject of transfer from the incumbent to the incoming supplier. The calculator is amended annually by the CMA.

Published 13 October 2008
Last updated 13 April 2023 + show all updates
  1. Liquefied petroleum gas calculator for 2023 published.

  2. Liquefied petroleum gas calculator for 2022 published.

  3. LPG tank transfer calculator updated.

  4. Figures for domestic bulk LPG tank transfer price calculator updated.

  5. Updated figures for domestic bulk LPG tank transfer price calculator.

  6. Updated figures in calculator

  7. Updated domestic bulk LPG market investigation guide added.

  8. 2017 tank transfer price calculator added.

  9. Updated domestic bulk LPG market investigation FAQs added.

  10. Updated domestic bulk LPG market investigation FAQs added.

  11. Updated domestic bulk LPG tank transfer price calculator added.

  12. Updated tank transfer price calculator added.

  13. First published.