Policy paper

Draft Public Service Ombudsman Bill

The draft Public Service Ombudsman Bill is published today giving proposals to modernise the complaints service.

Documents

Draft Public Service Ombudsman Bill (web version)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publiccorrespondence@cabinet-office.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Draft Public Service Ombudsman Bill (print version)

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publiccorrespondence@cabinet-office.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This draft legislation sets out in detail our proposals to modernise the Public Service Ombudsman. The measures would establish a new Public Service Ombudsman to ensure that anyone who makes a justified complaint can expect a rapid, effective remedy and that their voice will be heard.

Published 5 December 2016