Chapter 3: Marketing and communications
Updated 1 May 2024
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Marketing
3.01. You should not directly market your services to either the individuals you have assessed under the contract or their employer.
Communications
3.02. You should establish and maintain robust communication channels with all your delivery partners to ensure prompt and accurate transmission of information.
3.03. It is your role to keep the Access to Work team and your DWP Performance Manager up to date with any issues/developments that could impact on this contract and ensure that all stakeholders have the information they need.